1. flynnstone88's Avatar
    My keyboard often does not light up in the dark making it it very difficult to type. I try resetting my device and most times this does not fix the issue. Anyone have any advice for me?

    Posted via CB10
    12-27-14 07:58 PM
  2. anon(9208252)'s Avatar
    Try reloading your software with Link, or take it back for warranty.

    Passport SQW100-1/10.3.1.1154
    12-27-14 08:37 PM
  3. flynnstone88's Avatar
    How do you reload the software and does this screw anything settings up on my phone?

    Posted via CB10
    12-27-14 08:54 PM
  4. anon(9208252)'s Avatar
    You can do a back up first then reload software then do a restore, everything will come back. You will have to sign into your emails again though.

    Using BlackBerry link

    Passport SQW100-1/10.3.1.1154
    12-27-14 08:57 PM

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