1. Noles26's Avatar
    Went from a Q10 to a Classic to a Passport all within the last two weeks.
    Passport arrived today, bought New from amazon.
    Opened box, went through prompts, then an update was required.
    Did update, phone reset, reloaded.

    All of my stuff is there, however, under settings, the wifi..... the button automatically turns itself on and off. It won't connect or stay on for that matter. I'm using att network to post this.
    It just auto switching on and off over and over.
    I contacted blackberry, they had me take a video of it with my gopro and said to email. So I did, now they're saying they've never seen the issue and it could take three days to get back to me...

    Any idea from members here?
    Any one else with this issue? Or should I just take advantage of prime on amazon and return phone?

    Posted via CB10
    06-03-15 10:00 PM
  2. joshua_sx1's Avatar
    Try to connect on different Wifi's... If problem still exist, that's the time to use the 'prime on amazon'...

    Posted via CB10
    06-03-15 11:35 PM
  3. krazyatom's Avatar
    Exchange with new one.

    Posted via CB10
    06-04-15 12:10 AM
  4. Noles26's Avatar
    Ok I'll send back. Can't connect to new wifi bc it won't stay on long enough, 6 second on one off. Never loads the list

    Posted via CB10 Passport Check out www.gtxguns.com
    06-04-15 06:58 AM
  5. thymaster's Avatar
    This might be a little technical but by any chance are you using 2.4ghz (Wireless N) or 5ghz (Wireless AC) connection?
    06-05-15 01:58 AM

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