OK, got a new passport today. Opened turned on, all seems ok. Went to update it cause it says there is a new update. Tried through link, error. Tried through website...error. Did a security wipe, error downloading drivers. I am at my wits end. I've spent over two hours just trying to get this thing to update. It's frustrating the heck out of me. Anyone got any ideas? Not a good start with the new device.