1. Bobglen's Avatar
    I am having strange issues with the hub over the last couple of weeks.
    Ever since I had to security wipe and reload from BlackBerry Link on random occasions I go to the hub and all that is there is the next calendar entry at the top. After a few seconds of me swiping the screen everything comes back.
    And finally very rarely I get the hub list of emails etc that flickers very fast for a few seconds before fixing itself
    Tried soft reset
    Any ideas?
    It can't be the phone as it was replaced last week due to 'emergency calls only' and it was doing it on my old one as soon as I security wiped it as instructed by blackberry tech support software and no later updates available

    Posted via CB10
    01-25-17 02:59 PM
  2. Tim-ANC's Avatar
    Your old phone was doing this too?
    01-25-17 03:02 PM
  3. Bobglen's Avatar
    Yes, but only after the reload through BlackBerry link

    Posted via CB10
    01-25-17 03:14 PM
  4. krazyatom's Avatar
    If you have face10 app installed, reinstall it.
    01-25-17 03:19 PM
  5. Bobglen's Avatar
    I do have face10 installed and it keeps asking for password update in hub notifications.
    Will delete it and see how I go

    Posted via CB10
    01-25-17 03:53 PM
  6. meattray's Avatar
    Yes seems to be related to Face10 for some reason. A few users have been experiencing this. Not sure what is happening with it.
    01-25-17 04:10 PM
  7. Bobglen's Avatar
    Delete Face10 and hub is back to normal
    I haven't bothered re installing it - will live without
    Thanks again for the help

    Posted via CB10
    01-26-17 04:15 PM
  8. Tim-ANC's Avatar
    Most report reinstalling it is fine
    01-26-17 04:45 PM
  9. Bobglen's Avatar
    Despite deleting the thing was still in the background. Hub fixed but notification for 'update account info for Face10'
    Accounts cleaner soon fixed that!!

    Posted via CB10
    01-27-17 01:19 AM

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