1. Cortizo5's Avatar
    Hello mi passport is having difficulties to focus. I don't know why, it worked okay until last month and now the little square is not turning green but only white and all the pictures are blurry. Has anyone got this problem? What should I do?

    Posted via CB10
    04-21-16 02:40 PM
  2. chiphazard's Avatar
    Hard Reset to start

    Rogers Blackberry Passport. BlackBerry Since 2006
    04-21-16 02:47 PM
  3. Cortizo5's Avatar
    With link?

    Posted via CB10
    04-21-16 03:02 PM
  4. Cortizo5's Avatar
    I'm also getting very poor battery life 12 to 14 hours when I could get more than 24 when I bought it.

    Posted via CB10
    04-21-16 03:03 PM
  5. bmorgan67's Avatar
    I had my the same problem. I sent it back under warranty and they mailed me a completely new unit within a few days. It was a painless experience. Great service from BlackBerry.

    Posted via CB10
    andy957 likes this.
    04-21-16 03:45 PM
  6. Cortizo5's Avatar
    I bought mine one year ago, I don't think I have any warranty left

    Posted via CB10
    04-21-16 04:02 PM
  7. siung6's Avatar
    Connect to your pc. Run BlackBerry link. Choose device OS reload. You might want to back up first. should resolve your problem.

    Posted via CB10
    04-21-16 08:32 PM
  8. conbrio29's Avatar
    I found the Passport in general to be a bit slow to focus. I'm happy with my Classic though, it's a very handy little device and the camera works really well!

    Posted via CB10
    04-21-16 09:52 PM
  9. Mark bb10's Avatar
    If you are going to do a reload software then make sure that you don't have you're SD card encrypted as you will lose all data on card.

    Posted via my magical Passport, keeping the dream alive Scotland Aye!
    04-21-16 10:00 PM
  10. littlebuff's Avatar
    I got the same problem sometime ago after using another camera app and changing some setting in that other app for focusing. After resetting the other camera app, the native camera app went back to normal.

    Posted from my Passport
    04-22-16 03:53 AM

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