1. henrickrw's Avatar
    Hello,

    Im experiencing a hardware issue with the camera of my Passport.

    Where can I get a replacement camera?

    I have searched all over and cant find anywhere that sells them.

    I know the Z10 and Q10 uses the same front facing camera but I dont have a clue where to find it for the Passport.

    This is not a software issue. It`s a hardware damage.

    Thanks
    08-29-15 05:50 PM
  2. anon(9208252)'s Avatar
    Return the whole device , your probably still under warranty.
    henrickrw likes this.
    08-29-15 09:34 PM
  3. henrickrw's Avatar
    Actually not... The passport was a gift.. I got it for free and simply wants to fix the 2mp front cam

    Posted via the CrackBerry App for Android
    08-29-15 09:54 PM
  4. leeiling's Avatar
    Are you able to disassemble Passport? I have a water-damaged mother board, from which I can get a front camera part. If you are, let me know. I will mail it to you.

    Posted via CB10
    Tessoro Desoto and henrickrw like this.
    08-29-15 10:50 PM
  5. w1ndex11's Avatar
    Mine would not autofocus and grinding from inside the camera when it tried. Just called BlackBerry and they swapped them out. Under warranty because it's been less than a year

    Posted via CB10
    08-30-15 02:52 AM
  6. henrickrw's Avatar
    Are you able to disassemble Passport? I have a water-damaged mother board, from which I can get a front camera part. If you are, let me know. I will mail it to you.

    Posted via CB10
    Hi Bud

    I'm most definitely interested in getting that camera from you to make the replacement.

    Actually I have looked up a few tear down videos but never seen anyone who actually show the mother board with the front camera attached to it.

    I'll send you my information via PM in order for you to give me instructions.

    Thanks PAL

    Posted via the CrackBerry App for Android
    08-30-15 09:37 AM
  7. leeiling's Avatar
    Passport front camera hardware issue-img_20150830_224605.jpg
    This is the front camera. It seems it is attached with glue or some sort of tape.

    Posted via CB10
    henrickrw likes this.
    08-30-15 09:47 AM
  8. ChrisLeNeve's Avatar
    I changed the camera on my Q10 recently, got the new one off ebay, not too hard to find

    Forgive my typos, I don't look when I type
    08-30-15 09:50 AM
  9. henrickrw's Avatar
    Click image for larger version. 

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    This is the front camera. It seems it is attached with glue or some sort of tape.

    Posted via CB10
    Yeah.. Definitely.

    Thanks for the picture bud.. I'll go ahead and inbox ya..

    Posted via the CrackBerry App for Android
    08-30-15 09:50 AM
  10. leeiling's Avatar
    Passport front camera hardware issue-img_20150830_225307.jpgI just removed it from the motherboard. It seems to be tricky. Give it a second thought. There is a good possibility that you ruin your motherboard cause it is not so easy to remove it.

    Posted via CB10
    henrickrw likes this.
    08-30-15 09:55 AM
  11. henrickrw's Avatar
    Click image for larger version. 

Name:	IMG_20150830_225307.jpg 
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ID:	368997I just removed it from the motherboard. It seems to be tricky. Give it a second thought. There is a good possibility that you ruin your motherboard cause it is not so easy to remove it.

    Posted via CB10
    I'll do my best to get it off..

    Thanks for the coaching Brother..

    Posted via the CrackBerry App using my State of the Art BlackBerry Passport
    08-30-15 09:58 AM
  12. moegh's Avatar
    Just take your time disassembling the phone and to remove the camera don't remove from one side, remove from the both sides

     CB10 - Q10 - 10.3.2.680 
    henrickrw likes this.
    08-30-15 10:08 AM
  13. henrickrw's Avatar
    Just take your time disassembling the phone and to remove the camera don't remove from one side, remove from the both sides

     CB10 - Q10 - 10.3.2.680 
    Will do Buddy. Thanks for coaching
    moegh likes this.
    08-30-15 10:11 AM
  14. moegh's Avatar
    Click image for larger version. 

Name:	IMG_20150830_225307.jpg 
Views:	885 
Size:	112.1 KB 
ID:	368997I just removed it from the motherboard. It seems to be tricky. Give it a second thought. There is a good possibility that you ruin your motherboard cause it is not so easy to remove it.

    Posted via CB10
    Can you take a bottom side pic?

     CB10 - Q10 - 10.3.2.680 
    08-30-15 10:16 AM
  15. henrickrw's Avatar
    Can you take a bottom side pic?

     CB10 - Q10 - 10.3.2.680 
    I was about to ask to see the picture of the camera below as well... Dont know if it has pins or if its simply a connector plug and play?
    08-30-15 10:36 AM
  16. moegh's Avatar
    I was about to ask to see the picture of the camera below as well... Dont know if it has pins or if its simply a connector plug and play?
    Seems like pins I see no connector

     CB10 - Q10 - 10.3.2.680 
    08-30-15 11:02 AM
  17. henrickrw's Avatar
    Can you take a bottom side pic?

     CB10 - Q10 - 10.3.2.680 
    Any updates bud?

    Posted via CB10
    09-01-15 10:39 PM
  18. leeiling's Avatar
    There are connectors but no pins. Sorry about the late reply. Been really busy.

    Posted via CB10
    moegh likes this.
    09-02-15 12:40 AM
  19. henrickrw's Avatar
    There are connectors but no pins. Sorry about the late reply. Been really busy.

    Posted via CB10
    Understood



    Posted via CB10
    09-02-15 11:01 PM
  20. henrickrw's Avatar
    Bud,

    Any updates on the Passport front Camera?

    If you wasnt able to mail it let me know.

    I have stopped my search because I'm waiting for your input.

    Thanks
    09-14-15 10:17 AM
  21. henrickrw's Avatar
    leeiling

    Thank you so much for sending this hardware to the US directly from Taiwan.

    I can truly say I'm proud of having a true friend like you who have supported me with a clean heart....

    As soon as I install the camera on the Passport will get back with results.

    A big Hug from the US

    Passport front camera hardware issue-asbck09s1b407cws4z-jyab15lea-i4klockphyzv79w.jpgPassport front camera hardware issue-av3sdmq-t499joab2vceysf5ee6ppmxnt6rmi-xbnhv6.jpg
    09-28-15 08:47 PM
  22. leeiling's Avatar
    Hope that this will help. I took it apart from a dead mother board of Passport. We are Berryers, and therefore, we help each other out.

    Posted via CB10
    henrickrw likes this.
    09-29-15 03:43 AM
  23. henrickrw's Avatar
    Appreciate this brother.. Cheers..

    I'll advise as soon as the new camera is in place

    Posted via the CrackBerry App using my State of the Art BlackBerry Passport
    09-29-15 10:32 AM

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