1. kgzharas's Avatar
    Has anyone faced this problem? My PP doesn't recognize headphone. When I use PP with aux, it works and I also checked my headphone with G3, also works well

    Posted via CB10 using BlackBerry Passport
    03-03-15 05:14 AM
  2. tomtam's Avatar
    Hi there,

    yesterday afternoon I had the exactly the same issue. Fortunately, it was NOT a hardware problem. Rebooted my Passport and all was back to normal.

    I hope this helps.
    03-03-15 05:25 AM
  3. FedoraForMe's Avatar
    I have also experienced this off and on and it seems to be totally software related as a reboot seems to fix it.

    Posted via CB10
    03-03-15 05:32 AM
  4. kgzharas's Avatar
    I have also experienced this off and on and it seems to be totally software related as a reboot seems to fix it.

    Posted via CB10
    Sorry for stupid question, but how to reboot? This is my first BlackBerry for excuse

    Posted via CB10 using BlackBerry Passport
    03-04-15 07:38 AM
  5. Wbrian's Avatar
    Sorry for stupid question, but how to reboot? This is my first BlackBerry for excuse

    Posted via CB10 using BlackBerry Passport
    Simple. Hold down the volume up and down buttons until the red LED lights, then release. Should reboot...

    I'm a big dude living in a big world. I need a big phone! Posted via my amazingly correctly sized Passport!
    03-04-15 12:36 PM

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