1. erhanbb's Avatar
    hello, my blackbery just gives a red light in the charger and thats it. I really want my photos files etc but how?

    can somebody help me with this?
    08-02-17 05:40 PM
  2. anon(9742832)'s Avatar
    If you are near Clearwater I would meet you to pull the battery and hook up a replacement battery to see if it works
    08-02-17 06:22 PM
  3. redhotayr's Avatar
    Try holding down the power button and the up and down volume buttons for ten seconds, works for me!

    Posted via CB10
    08-02-17 10:22 PM
  4. anon(9742832)'s Avatar
    Try holding down the power button and the up and down volume buttons for ten seconds, works for me!

    Posted via CB10
    I told him that last time, he never responds.
    erhanbb likes this.
    08-03-17 10:47 AM
  5. erhanbb's Avatar
    I told him that last time, he never responds.
    yeah, i forget to login so i cant answer that question.... sorry bro
    08-03-17 02:01 PM
  6. erhanbb's Avatar
    If you are near Clearwater I would meet you to pull the battery and hook up a replacement battery to see if it works
    living in holland but thanks to trying helping me!!
    08-03-17 02:02 PM
  7. anon(9742832)'s Avatar
    living in holland but thanks to trying helping me!!
    I can tell you how to remove battery if you like
    erhanbb likes this.
    08-03-17 02:03 PM
  8. erhanbb's Avatar
    Try holding down the power button and the up and down volume buttons for ten seconds, works for me!

    Posted via CB10
    gona try it! update: doesnt work.
    08-03-17 02:04 PM
  9. erhanbb's Avatar
    is there just a way to get the files?
    08-03-17 02:05 PM
  10. erhanbb's Avatar
    I have a Priv now
    08-03-17 02:06 PM
  11. erhanbb's Avatar
    I can tell you how to remove battery if you like
    yeah sure! maybe that will help do you think its the battery thats dead or something?
    08-03-17 02:30 PM
  12. DreadPirateRegan's Avatar
    Sounds like the old Playbook when you had to "stack charge" as in pull outlet in and out to get it enough juice to start OS but don't think BB10 had same issue however anything is worth a shot. Good Luck, DPR
    08-03-17 02:34 PM
  13. erhanbb's Avatar
    Sounds like the old Playbook when you had to "stack charge" as in pull outlet in and out to get it enough juice to start OS but don't think BB10 had same issue however anything is worth a shot. Good Luck, DPR
    like jumpstarting? how can i do that?
    08-03-17 02:36 PM
  14. anon(9742832)'s Avatar
    yeah sure! maybe that will help do you think its the battery thats dead or something?
    Might be, first did you try a hard restart if so lets try the battery.

    Silver Passport: you will need a T-4 remove sim cover and remove sim card and memory if installed. Looking at back there are 3 screws. They must go back in the same slots, also the one in the left hand corner is covered with a black sticker. After you remove all the screws, gently start pulling the cover off from the top. Work your way around very carefully as the back will split very easy. a very thin shim would help. Once removed the battery connection is held in place with the same type of screw. To remove the battery connection use a non metallic shim. Take a very thin shim and start to work under the battery. Do not pull just work slowly, it will come up. Reverse possess to install new battery. Rear cover start popping back on from bottom and work sides than top.
    08-03-17 02:44 PM
  15. erhanbb's Avatar
    Might be, first did you try a hard restart if so lets try the battery.

    Silver Passport: you will need a T-4 remove sim cover and remove sim card and memory if installed. Looking at back there are 3 screws. They must go back in the same slots, also the one in the left hand corner is covered with a black sticker. After you remove all the screws, gently start pulling the cover off from the top. Work your way around very carefully as the back will split very easy. a very thin shim would help. Once removed the battery connection is held in place with the same type of screw. To remove the battery connection use a non metallic shim. Take a very thin shim and start to work under the battery. Do not pull just work slowly, it will come up. Reverse possess to install new battery. Rear cover start popping back on from bottom and work sides than top.
    i cant do a hard reset because...... he doesnt do ****, only redlight in charger :P
    08-03-17 03:20 PM
  16. DreadPirateRegan's Avatar
    like jumpstarting? how can i do that?
    To do this, plug your USB charger into the Passport making sure it is properly aligned. Then at the wall outlet, plug in for 10-15 seconds, unplug, plug in for 10-15 seconds, unplug, and keep repeating the process for 50-100 times until you have "stacked" up enough power for the passport to charge itself.

    Don't give up, worked for me on a blackberry before as if it is this, it will take some patients. Worth a shot???!!

    Pay attention to the LED and keep stacking also google stack charge blackberry as I did for you for more...


    Again, GL, DPR

    Posted via CB10
    08-03-17 03:27 PM
  17. erhanbb's Avatar
    nope didnt worked.....
    08-04-17 03:37 PM
  18. Niallac's Avatar
    Had this with a Z10. Had to return for warranty exchange. Are you out of warranty?

    Posted via CB10
    08-04-17 03:40 PM
  19. erhanbb's Avatar
    hello, Im back! i got my new battery but it does the same... somebody ideas???
    10-28-17 01:26 PM

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