Passport, Dock Pod, Windows 10
Hello,
I got my new Passport (my first BlackBerry and the best phone I have ever had!) and I purchased the Modular Sync Dock Pod from amazon.com.
https://www.amazon.com/gp/product/B0...UvbUpU13140592
Ive plugged the dock into my ThinkPad W540 and whenever I place the phone in I get the "USB device not recognized" message on my laptop. And the Passport has a dialogue that says USB Connected and gives options for what to do next. If I select 'install drivers' nothing happens. Ive tried every USB port on the laptop and I have tried to connect it to my Surface Pro as well and the exact same thing happens. I have BlackBerry Link and Blend installed on the laptop as well. If I connect with the USB directly from the phone to the ThinkPad it connects fine. Has anyone had this problem? Any suggestions??
Thanks