12-01-14 06:17 PM
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  1. Paul Callahan's Avatar
    Sweet. I got my fedex tracking number..on its way

    Q10 on T-Mobile
    09-25-14 09:15 PM
  2. BlackberryCodeSource's Avatar
    True!

    Apple and Samsung have many fanboys, Blackberry users that love Blackberry should comment and blog about them more!

    Anyways good luck guys, hope you receive your phones soon it's great to see how many people have ordered !
    first time posting. I currently use a Z10 and love it. The passport should arrive next week. Now to my point, today I had to comment the passport review of an ***** journalist on youtube who said there is no apps for Instagram ect . We love our devices and are convinced through usage that they are the best, but we must take time and comment on the idiotic review of some of these so called experts.

    Thanks.
    09-25-14 09:19 PM
  3. KporalBoyQ10's Avatar
    Try with the order number you got by email..

    It doesn't work by credit card for me either

    Posted via CB10
    Same doesn't work

    Posted via CB10
    09-25-14 09:22 PM
  4. Pdinos3's Avatar
    Attachment 300539

    My ordered number doesn't work why ?
    There is 20h I've buy it :@

    Posted via CB10
    I thought the berrylicious crew got free PP's before the launch?

    Z30STA100-5/10.3.0.1154
    LP_Rigg, habs_fan and anon721037 like this.
    09-25-14 09:34 PM
  5. JottyT's Avatar
    Was at the Telus store today and tested one out. Not to shabby at all. Felt pretty good / sturdy. Screen is gorgeous!
    09-25-14 09:38 PM
  6. KporalBoyQ10's Avatar
    I thought the berrylicious crew got free PP's before the launch?

    Z30STA100-5/10.3.0.1154
    Not in France

    Posted via CB10
    09-25-14 09:39 PM
  7. LP_Rigg's Avatar
    I thought the berrylicious crew got free PP's before the launch?
    Z30STA100-5/10.3.0.1154
    They just got 10.3 before anyone else. And the Z50
    Pdinos3, habs_fan and anon721037 like this.
    09-25-14 09:40 PM
  8. JottyT's Avatar
    Awesome phone. Checked it out today in a kiosk and have to say you'll be super please. Great phone!
    09-25-14 09:48 PM
  9. anon(5906760)'s Avatar
    I'm giving them until tomorrow at noon. If I don't get an email by then (the 48 hour mark) I'm gonna call and it won't be pleasant. They wouldn't let me cancel because my order was ready to be shipped, but it's been over 24 hours now and it still hasn't been shipped.... never again shopblackberry... never again...

    Posted via CB10
    dalight13 likes this.
    09-25-14 10:18 PM
  10. Stomps01's Avatar
    I am leaving for a vacation on Saturday morning. I think it's obvious now that even with priorty overnight I won't get my Passport in time. I need to cancel, as no one will be at my house to receive it. What's the shopblackberry.com number to call (U.S.)? Is it 866-957-0761?
    Thanks.
    Just change your address to mine

    Posted via CB10
    09-25-14 10:36 PM
  11. altrax's Avatar
    So I've been waiting as well (Canada ordered at 11am) I haven't received a tracking number or an out of stock email.

    However I did receive a call from Visa Security about my order and wasn't able to call them back and let them proceed with payment until 8pm that day... perhaps this is why I'm in limbo it seems most people got tracking info 24 hours or so after placing the order.

    Posted via CB10
    09-25-14 11:39 PM
  12. anon(5906760)'s Avatar
    So I've been waiting as well (Canada ordered at 11am) I haven't received a tracking number or an out of stock email.

    However I did receive a call from Visa Security about my order and wasn't able to call them back and let them proceed with payment until 8pm that day... perhaps this is why I'm in limbo it seems most people got tracking info 24 hours or so after placing the order.

    Posted via CB10
    Mine was denied a few times too. But when they called I told them it was me and to stop blocking my purchases lol. The next time I tried it worked and everything was straightforward.

    I ordered around 11:30 (toronto canada) so almost the same as you. I honestly don't mind if I get it next Thursday, I just don't want to be getting it 2 weeks from now...

    Posted via CB10
    09-25-14 11:48 PM
  13. altrax's Avatar
    Mine was denied a few times too. But when they called I told them it was me and to stop blocking my purchases lol. The next time I tried it worked and everything was straightforward.

    I ordered around 11:30 (toronto canada) so almost the same as you. I honestly don't mind if I get it next Thursday, I just don't want to be getting it 2 weeks from now...

    Posted via CB10
    Yeah when I ordered online with no option for over night I was assuming 3-5 business days when I placed the order. It's nice to hear at least that once people (even Canadians) receive the tracking number it seems to be arriving the next day. If I get mine on or before October 1st I'll be happy.

    Regretting not going the Telus route I was tempted but when I bought my Q10 and Z30 outright no one wanted to sell it to me off contract right away... so I was assuming that would be the same.

    Posted via CB10
    09-26-14 12:35 AM
  14. anon(5906760)'s Avatar
    Yeah when I ordered online with no option for over night I was assuming 3-5 business days when I placed the order. It's nice to hear at least that once people (even Canadians) receive the tracking number it seems to be arriving the next day. If I get mine on or before October 1st I'll be happy.

    Regretting not going the Telus route I was tempted but when I bought my Q10 and Z30 outright no one wanted to sell it to me off contract right away... so I was assuming that would be the same.

    Posted via CB10
    Yeah... unfortunately I'm with Rogers, and it took them 2 weeks to ship me my z10 when it came out so I tried the more direct route... big mistake lol

    It would be nice if they gave us a rough ETA. Even if they say "between October 1st and October 3rd" at least I know what to expect...

    Posted via CB10
    09-26-14 01:09 AM
  15. altrax's Avatar
    Update!

    Just got shipping confirmation eta for delivery is 5pm Friday...

    I really want it to make it by Friday I'll be choked now if it sits in my local Fedex over the weekend lol

    Posted via CB10
    09-26-14 01:48 AM
  16. Ganon541's Avatar
    I just got my shipping information! Toronto, Canada here. Be here by Friday at 5pm.

    Posted via CB10
    09-26-14 02:23 AM
  17. lonestar1135's Avatar
    Attachment 300539

    My ordered number doesn't work why ?
    There is 20h I've buy it :@

    Posted via CB10
    Try entering the info on a computer. For some reason my order number and password don't work on mobile (tried with both desktop mode on and off) but it shows up when I use a computer. Hope that helps!

    Edit: however going to "https://store.shopblackberry.com/store?Action=DisplayCustomerServiceOrderSearchPage &Env=BASE&Locale=en_US&SiteID=bbrryus&en_US=&theme ID=32403100" on your phone it give you your invoice there. Don't know how accurate it is though because I got a back-order email and it still says "boxed shipment" on my invoice.

    Posted via CB10
    Last edited by lonestar1135; 09-26-14 at 03:52 AM.
    09-26-14 02:45 AM
  18. bakron1's Avatar
    Finally!!!!

    I just got up and it's 4:30 in the AM here and checked my email and there it was, my shipping confirmation that my new passport is on its way and will be here today.

    All the frustration of calling Digital River has left my body, I shouldn't have to have went through all of that in the first place. The folks up there in Waterloo need to fix this ASAP.

    Now as soon as I get the new toy and fire it up. I can do my review of the device for the nice folks on this great site. Then I can return my new iPhone 6 to the Apple Store for a refund.
    09-26-14 03:21 AM
  19. world traveler and former ceo's Avatar
    I think a lot of the orders are now getting processed but it takes at least 2-3 days from time of order...

    Posted via CB10
    09-26-14 03:48 AM
  20. KporalBoyQ10's Avatar
    Try entering the info on a computer. For some reason my order number and password don't work on mobile (tried with both desktop mode on and off) but it shows up when I use a computer. Hope that helps!

    Edit: however going to "https://store.shopblackberry.com/store?Action=DisplayCustomerServiceOrderSearchPage &Env=BASE&Locale=en_US&SiteID=bbrryus&en_US=&theme ID=32403100" on your phone it give you your invoice there. Don't know how accurate it is though because I got a back-order email and it still says "boxed shipment" on my invoice.

    Posted via CB10
    I got this on computer too :s
    Passport Delivery Waiting Room-img_20140926_040246.png

    Posted via CB10
    09-26-14 04:10 AM
  21. MrGlenn's Avatar
    Amazing response time (1 day), fast delivery. Device will be there when I get home.
    Passport Delivery Waiting Room-img_20140926_111728.png
    So ShopBlackBerry can do a good job!

    BlackBerry 10 signed @ C0007CC89
    09-26-14 04:24 AM
  22. lonestar1135's Avatar
    I got this on computer too :s
    Click image for larger version. 

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    Posted via CB10
    Ugh that's annoying. Sorry. Only suggestions I have left are resetting your password and/or typing your order number rather than copy and past (if you did that before).

    Posted via CB10
    09-26-14 04:25 AM
  23. MrGlenn's Avatar
    Speak of the devil, delivery a few minutes ago, see you in the New Passport Owners thread!

    BlackBerry 10 signed @ C0007CC89
    09-26-14 04:44 AM
  24. Timbosaurus's Avatar
    I just received the following email from unlocked-mobiles.com. Sounds like they're being nagged! They indicated when I ordered that the device would be shipped sometime today, although annoyingly they don't offer the option of Saturday delivery, so even best case, I'm waiting until Monday. FML

    Dear Customer

    Thank you for your order of the BlackBerry Passport. Stock is due in later today. Orders will begin being processed later today and dispatched asap.

    We kindly ask customers to await processing and shipping information which will be sent to you when your order has been dispatched.

    Thank you for your patience.

    Yours sincerely

    The Unlocked-Mobiles.com Team
    09-26-14 05:01 AM
  25. ptpete's Avatar
    Mine is in San Francisco, awaiting delivery today. Before the weekend, yesssss!
    09-26-14 05:03 AM
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