1. tipplex's Avatar
    Hi,

    My 1 year old BB Passport is dead. It doesnt power on and when I plug it into my lappy or charger static red light turns on nothing else happens.

    Has anyone faced this before of know howto fix this ?

    Can it be a dead batt or should it also work if batt is dead when its connected to charger?

    Thanks in advance!
    11-02-15 04:55 AM
  2. xueyaotianxia's Avatar
    I had the same problem just after i bought it for one day....so i sent it back to the shop and they swapped another phone for me. Is your phone still under warranty? If yes you must take it back. I don't know what caused the problem...but it happened after charging overnight...bad quality. I guess i will look for another phone after this passport...i mean, another brand.

    Mia san mia!
    11-04-15 06:59 AM
  3. tipplex's Avatar
    I am now in contact with BlackBerry support. Had to try some thing nut didn't help. They are going to call me tomorrow.

    How long warranty does a device bought from shopblackbery have?

    Posted via CB10
    11-04-15 07:51 AM
  4. tipplex's Avatar
    The BlackBerry Passport is still the best device

    Posted via CB10
    11-04-15 07:52 AM
  5. johnny_bravo72's Avatar
    The BlackBerry Passport is still the best device

    Posted via CB10
    Hardly.

    *C5303
    11-04-15 08:09 AM
  6. yyz321's Avatar
    I had the same problem just after i bought it for one day....so i sent it back to the shop and they swapped another phone for me. Is your phone still under warranty? If yes you must take it back. I don't know what caused the problem...but it happened after charging overnight...bad quality. I guess i will look for another phone after this passport...i mean, another brand.

    Mia san mia!
    Did you have a Passport SE?

    Posted via CB10
    11-04-15 11:57 AM
  7. Zeeshan Ali7's Avatar
    I second that nothing compares to passport have been using it trouble free for more than a year and as I got it from america knowing I dont have service or support as india wont cover foreign device I still bought as its a work horse you people have support shouldn't be much of a problem for you to get it fixed....one of the best device I have used and if priv doesnt perform as expected then my next device will be passport in all it updated glory

    Red passport
    Fernando Martin likes this.
    11-04-15 12:36 PM
  8. tipplex's Avatar
    Fixed! The USB port was loose from the mainboard. A repair center around the corner solderd it back on. 30 bucks.

    BlackBerry rejected to help because the guarantee was passed 1month.

    Posted via CB10
    11-05-15 10:48 AM
  9. tipplex's Avatar
    I have a black one

    Posted via CB10
    11-05-15 10:49 AM
  10. xueyaotianxia's Avatar
    No i have a normal passport...the warranty is for two years...

    Mia san mia!
    11-07-15 11:57 PM

Similar Threads

  1. How well does FM radio work on Z30?
    By TRMP87 in forum BlackBerry Z30
    Replies: 11
    Last Post: 12-19-15, 09:02 AM
  2. Apps not working from 1st November on my Leap
    By virgoroobs in forum BlackBerry Leap
    Replies: 2
    Last Post: 11-09-15, 06:51 AM
  3. How do I fix the blank screen and green light on my Blackberry Q5?
    By CrackBerry Question in forum BlackBerry Q5
    Replies: 3
    Last Post: 11-02-15, 12:24 PM
  4. Replies: 1
    Last Post: 11-02-15, 02:17 AM
  5. How do enable BIS on my BlackBerry Bold 5?
    By CrackBerry Question in forum General BlackBerry Discussion
    Replies: 1
    Last Post: 11-02-15, 01:23 AM
LINK TO POST COPIED TO CLIPBOARD