Passport crap radio, return as faulty?

Hi, ive had my passport sqw100-1 for less than a week and it has a terrible radio. It drops calls like an iPhone, won't stay connected to WiFi, althoug the hub is 8 feet away in line of sight. NFC worked once, second and subsequent times got a transfer interrupted message. It is making my old Z10 look good. On a good minute, it can equal the Z10 on signal. Otherwise it's ****. Drops from four bars to no signal just sitting on the effing desk!!!

Is this normal? I'm going back to my Z10, it's a better phone. Not impressed.

Posted via CB10

Forgot to say, is my passport a faulty Unit?


Posted via CB10

Probably not. The new OS update is just horrible for signal strength. The OS wasn't ready to be released but it was. Hopefully the next update fixes it.

For now people have had luck sideloading earlier versions of the radio.

Posted via the CrackBerry App for Android

Sound to me like a faulty unit. Call your carrier and have it replaced.

What radio was ever good on passport... have had it since release & wifi is a nightmare... cell is fine

Posted via CB10

Sounds interesting... WiFi is indeed a nightmare on this thing. Back to the Z10 it is then.

Posted via CB10

Of course it's not normal. Z10 shouldn't be getting a better signal. Which OS are you on exactly on both devices?

Z30STA100-5/10.3.2.2339

Both on 10.3.1 1779


Posted via CB10

Which carrier do you have? Even with the latest update all is good with my Passport. Works where no other phone will work. I will say when I transferred my data from a z10 to z30 or from either of the two to my Passport the transfers failed horribly. I don't know why I wiped and started all over. I haven't had a problem since. For some reason weird bugs happen during the transfer process. I don't know why. Good luck the Passport is the best phone on the market.

Posted via CB10

it might be from the radio tuning, my SQW-1 passport doesn't have the same signal strength to the other BB10 phones, sometimes it lacks 1-2 bars behind the others, the wifi sometimes has a "limited connection" and sometimes i have to toggle back and forth to keep the radio/NFC back online. i'm running the 2339 OS + 2340 radio.