07-16-15 09:03 PM
49 12
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  1. Dave Bourque's Avatar
    Thanks for all the replies! Of course the plastic is removed ( ) and the lens is clean. And as i already said all the pictures were taken with the correct auto-focus and the trick with the button didn't work.

    I will reinstall BB10 and will try to fix this via settings. I have no warranty but i can return the phone till the end of next week.
    No need to reinstall you should just update to 10.3.2.. I've heard the camera is best on that version.

    Z30STA100-5/10.3.2.680
    07-02-15 04:04 PM
  2. Rocknromeo's Avatar
    Thats a great idea!
    In the meantime i had a chat with the seller and this would be considered as a defect in case the update wont fix the problem.
    Tomorrow: Reading about Autoloaders.
    07-02-15 05:56 PM
  3. Gajja's Avatar
    Thats a great idea!
    In the meantime i had a chat with the seller and this would be considered as a defect in case the update wont fix the problem.
    Tomorrow: Reading about Autoloaders.
    Official 10.3.2 may be available. Less hassle than autoloaders :-)
    07-03-15 07:47 AM
  4. Rocknromeo's Avatar
    I thought they want to release it in the end of July?
    07-03-15 09:04 AM
  5. Rocknromeo's Avatar
    I used Sachesi and the Blitz Non-destuctive Update for all devices.
    The Quality is better now. Still not "good", but i think i can live with that. The next time i see a Passport in a store i will compare the picture quality and think about returning the phone.

    Passport Cam vs. iPad 4. Is my Passport Cam faulty?-img_20150704_003850815.jpg
    07-03-15 05:46 PM
  6. Dave Bourque's Avatar
    I used Sachesi and the Blitz Non-destuctive Update for all devices.
    The Quality is better now. Still not "good", but i think i can live with that. The next time i see a Passport in a store i will compare the picture quality and think about returning the phone.

    Click image for larger version. 

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    That would also be my best guess. Compare side by side with another Passport.

    Z30STA100-5/10.3.2.680
    07-04-15 12:37 PM
  7. jdesignz's Avatar
    Still out of focus!

    Pasaporte Pilipinas | SQW100-1/10.3.2.2339
    07-04-15 12:49 PM
  8. mad_mdx's Avatar
    Get it replaced. Call BlackBerry tech support or your carrier. That is awful.
    07-04-15 02:23 PM
  9. Rocknromeo's Avatar
    It was kinda difficult to find another Passport in Germany, since the one of the biggest electronic stores doesn't sell BB at all and the other one has some of them only in very large stores...
    But i could find another Passport in Cologne and could compare them and...... Especially my Camera has a defect!

    I will return it tomorrow but the "problem" is that i bought it over Amazon Warehouse Deals for 330 and since i had mine the prices increased by 90... I think i will lie in wait for the prices to decrease and then buy another one. I really like that device.
    07-05-15 04:13 AM
  10. whatsever's Avatar
    Dirty elns and clean lens is my wife problem. When see send me a bad picture she sometimes send me a new job one that is sharp and much better.


    Posted via CB10
    07-05-15 10:50 AM
  11. Risky_KillMoves's Avatar
    Poor software nonetheless, some OS versions better than others unfortunately.

    ⓟⓐⓢⓢⓟⓞⓡⓣSQW100-1/10.3.2.2204
    07-05-15 02:18 PM
  12. XBSTANLEY's Avatar
    Oh! Some User Problem issues...

    RED Passport SQW100-1/10.3.1.2576
    07-05-15 02:27 PM
  13. mad_mdx's Avatar
    It was kinda difficult to find another Passport in Germany, since the one of the biggest electronic stores doesn't sell BB at all and the other one has some of them only in very large stores...
    But i could find another Passport in Cologne and could compare them and...... Especially my Camera has a defect!

    I will return it tomorrow but the "problem" is that i bought it over Amazon Warehouse Deals for 330 and since i had mine the prices increased by 90... I think i will lie in wait for the prices to decrease and then buy another one. I really like that device.
    Doesn't it have a warranty???
    07-05-15 03:58 PM
  14. Rocknromeo's Avatar
    Doesn't it have a warranty???
    Nope, there is no way to get a substitute device or a free repair because the device is considered as "used" and "unique item". There is only the possibility to return the device for the money paid because it wasn't of proper functionality the day it was bought.
    BUT the money i paid is less than another device would cost. By the way: 4€ decrease since yesterday^^
    07-05-15 04:20 PM
  15. royabsa's Avatar
    I think your device is defect. The focus is never THAT bad.

    Posted via CB10
    07-05-15 05:44 PM
  16. engrbugs's Avatar
    Mine is very suck! Passport camera suck!!! I hope I can get my money back
    07-05-15 05:52 PM
  17. jdesignz's Avatar
    Nope, there is no way to get a substitute device or a free repair because the device is considered as "used" and "unique item". There is only the possibility to return the device for the money paid because it wasn't of proper functionality the day it was bought.
    BUT the money i paid is less than another device would cost. By the way: 4 decrease since yesterday^^
    Can you take another photo aside from your bookshelf?

    Btw, here's another shot from stock camera app and camera++ in low light condition

    Passport Cam vs. iPad 4. Is my Passport Cam faulty?-img_20150706_071254_edit.jpg
    Stock


    Passport Cam vs. iPad 4. Is my Passport Cam faulty?-img_20150706_071228955_edit.jpg
    Camera++ (ev-1.0)

    Pasaporte Pilipinas | SQW100-1/10.3.2.2339
    07-05-15 06:19 PM
  18. engrbugs's Avatar
    Here's mine...
    Passport Cam vs. iPad 4. Is my Passport Cam faulty?-img_20150715_124252.jpg
    07-14-15 11:54 PM
  19. lawguyman's Avatar
    If you want to take good pics with the Passport, you have to understand how to use it properly. The following is a crop of a pic that I took over the weekend. Note it may be compressed when I upload it (quality is degraded) but the important thing to note is that it captures water blobs in motion and in focus.

    Passport Cam vs. iPad 4. Is my Passport Cam faulty?-img_20150712_151521_edit.jpg

    People say the problem is focus speed but that is not true. Focus speed is okay. The problem is that the camera does not HOLD focus. It refocuses when there is the slightest amount of movement. Pictures get snapped while focus is underway and that leads to blurry pics.

    The solution is to hold the shutter button until the image is in focus as indicated by the focus box turning green. Then, release the button to snap the pic.

    The camera really should be easier to use. Chen claims on Twitter that an update is being prepared. But, once you know how to get the most out of the camera, it is easy to take good pics.



    Posted via CB10
    Attached Thumbnails Passport Cam vs. iPad 4. Is my Passport Cam faulty?-img_20150712_151516_edit.jpg  
    07-15-15 06:50 AM
  20. vader42's Avatar
    For those having focus problems, have you tried camera++ and manual focus? If this also doesn't work, then your camera is broken. The focus on the PP isn't bad, just slow. If it doesnt focus, then there is a problem. Here is a low light photo in a museum - animatronic dinosaurs. The one on the left was moving at the time, hence slight motion blur. The one on the right was still, and in perfect focus. This was quite dark, you can see the uplights easily.

    Passport Cam vs. iPad 4. Is my Passport Cam faulty?-img_20150711_113809.jpg

    Posted via CB10
    07-15-15 06:57 AM
  21. vptsff's Avatar
    I took it with my passport too!
    Passport Cam vs. iPad 4. Is my Passport Cam faulty?-img_20150712_110645.jpg

    Posted via CB10
    07-15-15 10:26 AM
  22. Rocknromeo's Avatar
    I bought another PP on Primeday and took the same Photo holding the two PPs right next to each other. Thank you all for the support!

    Passport Cam vs. iPad 4. Is my Passport Cam faulty?-img_20150716_150212.jpg
    Passport Cam vs. iPad 4. Is my Passport Cam faulty?-img_20150716_150212a.jpg
    07-16-15 03:56 PM
  23. juanjo322's Avatar
    Yeah the PP is not the best, I carry my Sony NEX camera and use otg to transfer pics.. a bit of trouble but I take pictures to save not to be deleting them or storing them if they are no use to me..


    My truck performance out in the wild, took picture at a complete standstill


    Posted via CB10
    Attachment 362853
    07-16-15 08:58 PM
  24. juanjo322's Avatar
    If you want to take good pics with the Passport, you have to understand how to use it properly. The following is a crop of a pic that I took over the weekend. Note it may be compressed when I upload it (quality is degraded) but the important thing to note is that it captures water blobs in motion and in focus.

    Click image for larger version. 

Name:	IMG_20150712_151521_edit.jpg 
Views:	222 
Size:	105.2 KB 
ID:	362571

    People say the problem is focus speed but that is not true. Focus speed is okay. The problem is that the camera does not HOLD focus. It refocuses when there is the slightest amount of movement. Pictures get snapped while focus is underway and that leads to blurry pics.

    The solution is to hold the shutter button until the image is in focus as indicated by the focus box turning green. Then, release the button to snap the pic.

    The camera really should be easier to use. Chen claims on Twitter that an update is being prepared. But, once you know how to get the most out of the camera, it is easy to take good pics.



    Posted via CB10
    Still acceptable...




    Posted via CB10
    Attachment 362855
    Attached Thumbnails Passport Cam vs. iPad 4. Is my Passport Cam faulty?-img_20150716_210155.jpg  
    07-16-15 09:03 PM
49 12

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