1. Gerhard_G's Avatar
    My Passport died during SW Update. The problem is, that I tries to load a wrong software version. Now there is no way to operate the passport ( no touchscreen and no keyboard input possible). Also PC doesnt regognize the passport , theres definitely nothing I can do... Any ideas out there? Please help...
    07-31-15 04:52 AM
  2. shawnreum's Avatar
    Call BlackBerry see if they have suggestions.

    "I reject your reality and substitute my own!" from Adam Savage
    07-31-15 05:12 AM
  3. conite's Avatar
    My Passport died during SW Update. The problem is, that I tries to load a wrong software version. Now there is no way to operate the passport ( no touchscreen and no keyboard input possible). Also PC doesnt regognize the passport , theres definitely nothing I can do... Any ideas out there? Please help...
    Please describe exactly what you did, how you did it, with what version numbers, etc.

    Z30STA100-5/10.3.2.2339
    07-31-15 05:19 AM
  4. EdMinghuang's Avatar
    07-31-15 05:20 AM
  5. snoop tiger's Avatar
    Tr autoloder for what version u want

    Posted via CB10
    07-31-15 06:10 AM
  6. Gerhard_G's Avatar
    I live in Austria and own an open passport (no provider). I couldnt wait for 10.3.2 and tried to load SW via Sachesi, but obviously managed to choose the right version. When I tried to fix this with the correct SW, everything went wrong. As discribed there is no input via screen or keyboard possible. Blackberry Link says "Connected", but noc communication possible....
    07-31-15 06:48 AM
  7. conite's Avatar
    I live in Austria and own an open passport (no provider). I couldnt wait for 10.3.2 and tried to load SW via Sachesi, but obviously managed to choose the right version. When I tried to fix this with the correct SW, everything went wrong. As discribed there is no input via screen or keyboard possible. Blackberry Link says "Connected", but noc communication possible....
    You still haven't described what you actually did, but if you were playing around with Sachesi, it sounds like you may have updated the core OS and the radio, but did not install all of the apps.

    You should have extracted all of the apps from the debrick file, and then put those apps, along with the core and the radio in one file folder, and then drag that folder into Sachesi.

    Either try to do it again correctly, or if things are really buggered, then run the 10.3.2.2339 autoloader - download, unzip, plug in phone, run.

    Here is the link to Thurask's archive:
    https://drive.bitcasa.com/send/6tMMp...K2KeGnmvMO4WQ/



    Z30STA100-5/10.3.2.2339
    07-31-15 06:58 AM
  8. Gerhard_G's Avatar
    Tank you very much. Give it a try. Sorry for being "stupid", but there are 3 versions for Passport, which one do I need?
    07-31-15 07:07 AM
  9. conite's Avatar
    Tank you very much. Give it a try. Sorry for being "stupid", but there are 3 versions for Passport, which one do I need?
    Just get the large file. The two small ones are not required.

    I remind you that when you use an autoloader, it will wipe your device back to factory settings.

    Z30STA100-5/10.3.2.2339
    07-31-15 07:13 AM
  10. Gerhard_G's Avatar
    Thanks again! Lets see....
    07-31-15 07:15 AM
  11. achilleg's Avatar
    As far as bblink says "connected" you are still alive.
    autoloader as suggested by others is your way.

    Posted via CB10
    07-31-15 08:23 AM
  12. Rin Arpasrin's Avatar
    My bricked pp was not accepting this process. It came back to the screen that is still saying anti theft protection is on? What shud I do? Thx

    Posted via CB10
    07-31-15 08:36 PM
  13. engrbugs's Avatar
    Mine too. This phone lasted 8 months! From Nov 2014. Wow 800 grand so short

    Posted via CB10
    07-31-15 09:34 PM
  14. Rin Arpasrin's Avatar
    Mine last 2 days what I did was accidentally deleted my bbim, then recreated it by using the same email address, I also did not recall at all when and why the anti theft protection was on and how as I was playing with the device without reading properly or anything else, then the vendor that I bought this device from did factory reset it and it won't accept any password input ever since. I tried to do the autoload but it did not go out of the anti theft warning page that requires me to put password again and again!

    Posted via CB10
    07-31-15 09:50 PM
  15. Uzi's Avatar
    My bricked pp was not accepting this process. It came back to the screen that is still saying anti theft protection is on? What shud I do? Thx

    Posted via CB10
    Contact BlackBerry and show your receipt of purchase

    PassportSQW100-1/10.3.2.680
    07-31-15 10:00 PM
  16. Rin Arpasrin's Avatar
    I did. Thx

    Posted via CB10
    07-31-15 10:17 PM
  17. anon(870071)'s Avatar
    You still haven't described what you actually did, but if you were playing around with Sachesi, it sounds like you may have updated the core OS and the radio, but did not install all of the apps.

    You should have extracted all of the apps from the debrick file, and then put those apps, along with the core and the radio in one file folder, and then drag that folder into Sachesi.

    Either try to do it again correctly, or if things are really buggered, then run the 10.3.2.2339 autoloader - download, unzip, plug in phone, run.

    Here is the link to Thurask's archive:
    https://drive.bitcasa.com/send/6tMMp...K2KeGnmvMO4WQ/



    Z30STA100-5/10.3.2.2339
    ^^^what he said! Try to re-install the os core and that will install all the files. But unclick install newer files only! That way you are sure to get all the missing files!

     Passport SQW100-1 / leak 10.3.2.2226 Rogers Wireless Posted via CB
    08-01-15 10:30 AM
  18. Gerhard_G's Avatar
    Hi! Thank you for your help! Autoloader worked perferct :-), passport alive again....

    Thx again and best regards, Gerhard
    08-03-15 04:16 AM
  19. bigr3n's Avatar
    Thank goodness .

     BlackBerry10 is Supercalifragilisticexpialidocious
    08-03-15 04:42 AM
  20. SeekerBerry's Avatar
    Hi! Thank you for your help! Autoloader worked perferct :-), passport alive again....
    Thx again and best regards, Gerhard
    Autoloader did help with my BlackBerry 10 OS error codes - US error, too.
    Just that I did it for .2639 ...

    Still the best forum for all of BlackBerry
    09-01-15 03:03 AM

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