Originally Posted by
MPF94025 I was having the same problem with frequent connects/disconnects using Passport and Plantronics Legend. Interestingly, same Legend paired fine with another Passport I keep as backup, no problem. I think sometimes if one more than one headset is used the BBRY Bluetooth can't distinguish and gets "confused" (if that's possible). I restored the Passport to factory settings, the problematic Passport still would connect/disconnect. I then used the Plantronics updater on its website and turned off the "sensor" function that automatically turns Bluetooth ear piece on/off when laying down/picking up. After that, the problem went away. I had used the autoupdater (on the Plantronics web site) to update firmware on the headset, that alone didn't fix the problem: I tried turning off the sensor feature as a "last resort". It happened to work. Also, Plantronics just came out with a new Legend, the 5200. I think the sound quality in the limited time I've had it is not any better, but supposed to be, with more microphones/noise cancellation and finally a micro USB on the ear piece for charging. It connected no problem, even when the Passport was having problems with the original Legend. So this may be an expensive solution for those who really like the Legend and can't get it to pair consistently with a Passport. I'd trying updating firmware and turning off ear piece sensor first.... And I don't think it's worth the trouble of doing a system restore (if you do, turn off encryption first and shut down BB Protect as apparently this leads to a problem whereby restoring to factory settings takes forever, then gets stuck at 99% security wipe - another thread on Crackberry described a workaround to THIS problem, which is turning off the phone then connecting it to BBLink as it's booting up, the restore then proceeds...FWIW)