1. Mattster723's Avatar
    So I got an unlocked passport. The assistant spoke. Switched my Z10 sim, restored my backup and the. Assistant stopped talking despite it being on. What gives?
    Also where is the next message arrow?

    Posted via CB10
    04-18-15 11:27 AM
  2. iplayer's Avatar
    Interesting, my assistant also stopped talking, I have a passport with:
    Not sure if that was a result of the update

    Posted via CB10
    04-18-15 12:08 PM
  3. John Vieira's Avatar
    I believe it was the restore process. Something about it breaks the assistant.

    You'll probably have to wipe and not restore.

    Posted via CB10
    04-18-15 12:15 PM
  4. Mattster723's Avatar
    wait. .. not restore the data? What's the point of that?
    04-18-15 04:31 PM
  5. John Vieira's Avatar
    Restoring data brings back the problem. Ironically a problem brought on by restoring data.

    Not restoring fixes it. You'll have to set up from scratch.

    Posted via CB10
    04-18-15 05:03 PM
  6. lotuslanderz's Avatar
    Try switching the language in language settings (swipe down in Assistant to find the Settings icon). Close and restart. (You may need to re-start or do a hard reboot). Then switch back to the original language.

    Posted via CB10
    04-19-15 12:32 PM

Similar Threads

  1. Does Q10 and Z10 have the same camera module?
    By chrissmartin in forum BlackBerry 10 Dev Devices
    Replies: 1
    Last Post: 05-12-15, 06:39 AM
  2. So near and yet so far: from hero to zero
    By Trauma Surgeon in forum BlackBerry Classic
    Replies: 89
    Last Post: 04-29-15, 07:11 AM
  3. Just saw a advertisement for the Passport
    By RCCOFICIAL in forum General BlackBerry Discussion
    Replies: 4
    Last Post: 04-19-15, 05:09 PM
  4. Customise Passport keys for navigation?
    By Marijo_Varna in forum BlackBerry Passport
    Replies: 6
    Last Post: 04-18-15, 01:29 PM
  5. Does BlackBerry Passport support USB 3.0?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 04-18-15, 10:38 AM