1. CorsicaBia's Avatar
    Hello everybody

    Sorry for my very poor english. I received a Passport today and is come in 10.3.1 Firmware.

    But, when i try to update with OTA, it says i have the last version. If i connect my passport with BB Link, 10.3.1 version is detected and it says too it is the last version for my device.

    It is possible that BB stop update to 10.3.2 because a new one (10.3.3) is deployed and i have juste to wait the new firmware is ok in France for my device ?

    Thanks
    12-06-16 12:28 PM
  2. conite's Avatar
    It would seem your carrier does not support the device you have.

    You will have to update to 10.3.3.2049 manually.
    12-06-16 12:58 PM
  3. CorsicaBia's Avatar
    But my Blackberry Passport is buy on a shop, not with a carrier. Is free not lock with a oprator (Orange, Free, SFR)

    Why can i do update manualy to 10.3.3 ?
    12-06-16 01:04 PM
  4. mad_mdx's Avatar
    I suggest that you do a device reload on BlackBerry link.
    Click on settings in the top right and choose device reload.
    This will wipe the device and install the newest version. This is usually the best method for getting a clean install, I find.

    Usually, before it starts the operation it will tell you which version is about to be installed. Even if it is not 10.3.3, you should still try it and see if after this the phone detects a new version.

    Good luck

    Posted via CB10
    12-06-16 01:19 PM
  5. conite's Avatar
    But my Blackberry Passport is buy on a shop, not with a carrier. Is free not lock with a oprator (Orange, Free, SFR)

    Why can i do update manualy to 10.3.3 ?
    Download this autoloader to your PC, unzip it, plug in your phone, run it. Done.

    This process will also wipe your device, and you will have to set it up again.

    https://mega.nz/#!0QBSSA6Z!JqXsv8OqA...hnuUMYO3AFhwN8
    Last edited by conite; 12-06-16 at 01:40 PM.
    12-06-16 01:20 PM
  6. CorsicaBia's Avatar
    You say download this autoloader, but witch autoloader i have to Download ?

    Can you put a link ?

    Thank you very much.
    12-06-16 01:24 PM
  7. thurask's Avatar
    You say download this autoloader, but witch autoloader i have to Download ?

    Can you put a link ?

    Thank you very much.
    https://drive.google.com/open?id=0B3...HRHWEN2djUzdmc
    12-06-16 01:37 PM
  8. CorsicaBia's Avatar
    Thank you very much. I do it as soon.

    Just a question, is it the officiel Blackberry Firmware, not leake firmware ?
    I have no problem with waranty ?

    Hello from Corsica
    Last edited by CorsicaBia; 12-06-16 at 09:31 PM.
    12-06-16 09:16 PM
  9. thurask's Avatar
    Thank you very much. I do it as soon.

    Just a question, is it the officiel Blackberry Firmware, not leake firmware ?
    I have no problem with waranty ?

    Hello from Corsica
    Official for some devices, yes.
    12-06-16 09:38 PM
  10. CorsicaBia's Avatar
    Ok, my device is Passport models SQW100-1

    Is it official for mine ?

    Thanks a lot.
    12-06-16 09:48 PM
  11. Uzi's Avatar
    Ok, my device is Passport models SQW100-1

    Is it official for mine ?

    Thanks a lot.
    Yes
    12-06-16 09:52 PM
  12. CorsicaBia's Avatar
    Thank you very much.

    Now, i have to download the firmware with a very very poor adsl connection.
    12-06-16 09:58 PM
  13. Uzi's Avatar
    Have you take out the sim card then reboot the device and check the update via wifi only?
    12-06-16 10:04 PM
  14. CorsicaBia's Avatar
    Yes i do it. But it still say that 10.3.1 is the last firmware

    I do :
    - with wifi only and no sim
    - Without wifi, only usb connect via BB Link
    12-07-16 01:03 PM

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