12-27-15 04:56 PM
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  1. shawnreum's Avatar
    shawnreum
    I've done a search and can not come up with any thread for this issue.

    But having an intermittent problem where over 90% of the screen becomes unresponsive to touch and the only way to fix it is a power cycle.

    During this partial freeze, the phone works perfectly fine.
    But only the very edge of the screen is responsive to touch.
    The majority center of the phone will not responded to touch.

    Anyone else run across this?
    Have you found a solution?

    Posted via CB10
    12-27-15 08:22 AM
  2. RoseBud68's Avatar
    RoseBud68
    Sound like a Bug. Try Reloading the OS using BBlink.
    12-27-15 09:26 AM
  3. shawnreum's Avatar
    shawnreum
    I have tried reload. And did not reinstall from the back up.
    12-27-15 09:35 AM
  4. Carjackd's Avatar
    Carjackd
    Trusted Member
    If you have the back up, wipe the device then reload , make sure link is up to date
    12-27-15 09:46 AM
  5. shawnreum's Avatar
    shawnreum
    Originally Posted by Carjackd
    If you have the back up, wipe the device then reload , make sure link is up to date
    Everything is up to date. As far as the stock software will allow me.
    12-27-15 11:49 AM
  6. anon(5986148)'s Avatar
    anon(5986148)
    Happens to me too. Need to reboot. Never happened with my Z30. Hoping the next system update will fix.

    Posted via CB10
    12-27-15 12:07 PM
  7. Poi25's Avatar
    Poi25
    Oh God. Here we go again.

    Posted via CB10 // Passport Red SQW100-1 // 10.3.2.2474 // Cricket Wireless
    Danny Ocean likes this.
    12-27-15 01:35 PM
  8. shawnreum's Avatar
    shawnreum
    Originally Posted by president1
    Happens to me too. Need to reboot. Never happened with my Z30. Hoping the next system update will fix.

    Posted via CB10
    It's at random.
    Mostly after phone calls.
    I'm hoping I can install the update soon. Keep checking, but won't update.
    12-27-15 03:34 PM
  9. RoseBud68's Avatar
    RoseBud68
    Originally Posted by shawnreum
    I have tried reload. And did not reinstall from the back up.
    What Back up? Us BB link to reload OS. You do have a PC right?
    12-27-15 04:38 PM
  10. shawnreum's Avatar
    shawnreum
    Originally Posted by RoseBud68
    What Back up? Us BB link to reload OS. You do have a PC right?
    I reloaded the OS.
    But I didn't use my back up to reinstall any apps and such.
    Just to make sure I wasn't bringing anything corrupt back into the device from the back up.
    12-27-15 04:40 PM
  11. RoseBud68's Avatar
    RoseBud68
    Originally Posted by shawnreum
    I reloaded the OS.
    But I didn't use my back up to reinstall any apps and such.
    Just to make sure I wasn't bringing anything corrupt back into the device from the back up.
    Ahhh. Gotha.
    12-27-15 04:45 PM
  12. Zeratul57's Avatar
    Zeratul57
    I had this on the current att OS and it was very rare. I'm on 2514 now and that problem is gone. For sure seems to be attached to the phone app.

    Posted from a Passport or Z30. Get one!
    12-27-15 04:56 PM
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