1. SathBerry's Avatar
    I was using mmy outlook email on my pp. Suddenly since morning there was an error says accounts not responding.

    Upon tapping the option my outlook email having issue in receiving and sending emails through mobile.

    Tried deleting the account and adding it but the nothing happened.

    I tried checking with my old q10 it works fine on that mmobile.

    Tried wiping the phone but still same issue.

    Can anybody help pls

    Posted via CB10
    04-18-20 01:26 PM
  2. Thinkbusiness's Avatar
    Have you configured them in the Settings > accounts? Is this an Office365 account or an Outlook.com account? If you have MFA enabled you must use an app password to set up your account on the Passport.

    Posted via CB10
    04-19-20 08:26 AM
  3. parryberry's Avatar
    Also had a message two days ago saying Hotmail isn't responding. Going into the settings it had error code 403. It lasted most of the day. Whatever I tried did not help. It fixed itself. Think the problem is at Microsoft.
    04-19-20 06:36 PM
  4. SathBerry's Avatar
    Have you configured them in the Settings > accounts? Is this an Office365 account or an Outlook.com account? If you have MFA enabled you must use an app password to set up your account on the Passport.

    Posted via CB10
    Sorry for the late reply!

    It got resolved automatically. I guess issue with outlook.

    Posted via CB10
    04-23-20 02:28 AM
  5. Thinkbusiness's Avatar
    Sorry for the late reply!

    It got resolved automatically. I guess issue with outlook.

    Posted via CB10
    No worries. Glad it was just a temporary Outlook glitch.

    Posted via CB10
    04-23-20 04:56 AM

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