1. prakase's Avatar
    Hey folks...anyone in Ausie having issues with getting software updates? I've got a Z10 on Telstra, Z30 with no sim and a Passport on Vodafone with no OS 10.3.1 update showing. I've also purchased an Optus prepaid sim and tried it out with the Passport and still no luck. Thoughts?
    02-26-15 12:04 AM
  2. brendanr6's Avatar
    Just have to be patient unfortunately, or else use Sachesi to install it.

    Posted via CB10
    02-26-15 01:12 AM
  3. vader42's Avatar
    I bought outright, and got it day 1. I don't know if you can do the simless trick (take your sim out, connect via wireless and update). Optus is normally quick, I once bought a $2 voda sim which also works.

    Posted via CB10
    02-26-15 02:02 AM
  4. escape525's Avatar
    I also have a Z10 on Telstra and nothing. Have attempted sim removal and nada

    Posted via CB10
    02-26-15 02:20 AM
  5. GriffNo1's Avatar
    Yeah I'm Optus and have received nothing in terms of updates. Tried Vodafone sim without luck as well!

    Posted via CB10
    02-26-15 05:38 AM
  6. xiaoxi3321's Avatar
    I just receive update on Vodafone on my Q10. And my also received a update today.

    Posted via CB10
    02-26-15 06:55 AM
  7. yvpan1's Avatar
    according to Michael Clewley, to trigger the update (as your Passport is a factory unlocked):
    - switch the mobile network off
    - put the wifi on
    - shut the phone off
    - remove the sim
    - perform a reboot
    - once the phone is back online, wait a moment until it connects to the wifi network
    - then hit the Software Update button

    it should work.. good luck mate!
    prakase likes this.
    02-26-15 07:51 AM
  8. prakase's Avatar
    Cheers will give it a try and yes I've also bought my phone outright

    Posted via CB10
    02-26-15 09:48 PM
  9. vader42's Avatar
    I was home, connected to wifi and just hit update (no reboot). Factory unlocked from Amazon.

    Posted via CB10
    02-26-15 09:58 PM
  10. prakase's Avatar
    I've tried the suggested approach and still no update. Is anyone else not being able to update similar to my situation?

    Posted via CB10
    02-27-15 08:09 AM
  11. prakase's Avatar
    Tried it mate but no results.

    Posted via CB10
    02-27-15 08:10 AM
  12. ummie4's Avatar
    Clewley's trick only works if your phone came from Shopblackberry.com

    Posted via CB10
    02-27-15 08:14 AM
  13. prakase's Avatar
    Ah ok...mine was bought unlocked from Optus store in Perth. Anyone else bought their phones from Optus and are able to update?

    Posted via CB10
    02-27-15 08:23 AM
  14. yvpan1's Avatar
    Ah ok...mine was bought unlocked from Optus store in Perth. Anyone else bought their phones from Optus and are able to update?

    Posted via CB10
    Ah.. then this means the phone is network unlocked BUT you need to wait for Optus to push the update. I'll suggest you to just go to eBay, purchase a voda UK sim and have it sent to your home, trigger the update by inserting the sim to your phone then hit the "software update". It will work.

    Posted on my Passport
    prakase likes this.
    02-27-15 09:49 AM
  15. prakase's Avatar
    Ah.. then this means the phone is network unlocked BUT you need to wait for Optus to push the update. I'll suggest you to just go to eBay, purchase a voda UK sim and have it sent to your home, trigger the update by inserting the sim to your phone then hit the "software update". It will work.

    Posted on my Passport
    Cheers will get to it this weekend!

    Posted via CB10
    02-27-15 07:16 PM
  16. frostywinter's Avatar
    My Passport is from Optus store but running it with a Telstra sim, tried to get update OTA using a few methods but no luck, so ended up using Sachesi to update to latest firmware, all works better with it installed and camera is much snappier also. Well worth doing.
    02-27-15 07:29 PM
  17. Sbanzu's Avatar
    I brought one from amazon and now used it in Australia with vodafone sim, have got the official os updated to 10.3.1.1581.

    Have the flickering issue badly!

    Do not update to 10.3.1 until this problem being solved.

    Posted via CB10
    02-28-15 01:08 AM
  18. EmaliMcrtny's Avatar
    Is this on your passport?

    Posted via CB10
    02-28-15 01:25 AM
  19. PraDas's Avatar
    Updates from settings after doing the check

    Posted via CB10
    02-28-15 03:22 AM

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