1. Meshdow's Avatar
    Hi BlackBerry nicest community,

    I have had my passport for a couple of weeks now and I realized that I do not receive some of the text messages. For some people I receive all of them and for others I receive certain sms only. Do some of you already experienced this problem? Do you have ideas about how to solve this?

    I will do a fresh install tonight but I doubt my problem will be solved.

    Posted via CB10
    01-04-15 08:04 PM
  2. rebroker2009's Avatar
    Call your carrier

    Blackberry Passport running
    01-04-15 08:06 PM
  3. BCLoco's Avatar
    Did you, by chance, come from an iPhone?

    Posted via PassportSQW100-1/ on CB10!
    01-04-15 08:29 PM
  4. Diogo Cardoso's Avatar
    Having this issue with my Z10 but only after sawpping batteries, dont know why it hapens this, not receiving a message in the middle of a conversation
    01-04-15 08:35 PM
  5. Meshdow's Avatar
    Thanks for your responses.

    Yes I come from an Iphone 5. Something special to do?

    Posted via CB10
    01-04-15 10:59 PM
  6. mycocobean's Avatar
    If you came from an iPhone you should have disabled imessage before loading your sim into you new BlackBerry. I went through the same problem when I switched.

    Posted via CB10
    01-04-15 11:40 PM
  7. BCLoco's Avatar
    Thanks for your responses.

    Yes I come from an Iphone 5. Something special to do?

    Posted via CB10
    I've seen people in the forums complain about this before. I did a quick search, found this link:


    I know I've seen it in other threads, so if you need more help I'm sure you'll find older threads that discuss this issue. If I come across some more, I'll post them.

    Let me know if the article sounds like it might be related to your problem.

    Posted via PassportSQW100-1/ on CB10!
    01-04-15 11:41 PM
  8. SeanSolo's Avatar
    You can even go on wifi to disable your iMessages no sim needed. Make sure you do it on ALL devices with iMessage including iPad, Mac etc.

    Posted via RED Passport on CB 10
    01-04-15 11:45 PM
  9. Meshdow's Avatar
    Thanks for the support. However, I have already done this on day one and the people from who I am not receiving texts have never owned iPhones.

    Any other clue?

    Posted via CB10
    01-05-15 07:49 AM
  10. BCLoco's Avatar
    Nope. That's it.
    01-05-15 02:07 PM
  11. mycocobean's Avatar
    When I switched over to a BlackBerry, it took about two weeks from the time I disabled my iMessage to start getting normal texts. The people texting you might need to delete your contact as well.

    Posted via CB10
    01-05-15 10:27 PM
  12. khaled Moustafa's Avatar
    I did get my new PRIV and text notification is not working - I guess because of the Android software - I received text message but the text nootication is not working for example about the voice mail - Any idea?

    the notification was working with all BB and Iphone with no problem
    11-21-15 05:44 AM

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