1. woodsfloyd's Avatar
    My BlackBerry Passport is nearly 13 months old but now won't send or receive calls or txt,, it does everything else and was a great phone till this happened, I done a back-up and security wipe but still no calls or txt, anyone had this sort of problem I'm in the UK Scotland thanks Allan
    No calls or txt-img_20151115_193604.png
    No calls or txt-img_20151115_193511.png

    Posted via CB10
    11-15-15 01:37 PM
  2. paulwallace1234's Avatar
    Have you put your sim in a another device and tried?
    And have you spoken to 02 and had them check their end?

    I know what 02 are like.

    Posted via CB10 v....not telling
    Last edited by paulwallace1234; 11-15-15 at 03:55 PM.
    11-15-15 01:43 PM
  3. RoseBud68's Avatar
    You pay your bill?
    11-15-15 02:29 PM
  4. woodsfloyd's Avatar
    Done all the usual things the sim works fine in my other BlackBerry put other sims in the passport but still the same and yes bill is all paid, next step take to a phone repair shop

    Posted via CB10
    11-15-15 03:09 PM
  5. paulwallace1234's Avatar
    Yep probably best to take it to a shop or send it to BlackBerry

    Posted via CB10 v....not telling
    11-15-15 03:56 PM
  6. shawnreum's Avatar
    My BlackBerry Passport is nearly 13 months old but now won't send or receive calls or txt,, it does everything else and was a great phone till this happened, I done a back-up and security wipe but still no calls or txt, anyone had this sort of problem I'm in the UK Scotland thanks Allan
    Click image for larger version. 

Name:	IMG_20151115_193604.png 
Views:	402 
Size:	470.1 KB 
ID:	380735
    Click image for larger version. 

Name:	IMG_20151115_193511.png 
Views:	401 
Size:	69.1 KB 
ID:	380736

    Posted via CB10
    You say you did a security wipe. But what about an OS reload?

    Posted via the CrackBerry App for Android
    11-16-15 05:21 AM
  7. woodsfloyd's Avatar
    No calls or txt-img_20151116_125747.png

    Posted via CB10
    11-16-15 06:58 AM
  8. yessuz's Avatar
    have you tried to reload OS and do not restore?
    11-16-15 07:04 AM
  9. woodsfloyd's Avatar
    Yes and still the same

    Posted via CB10
    11-16-15 09:48 AM
  10. shawnreum's Avatar
    Yes and still the same

    Posted via CB10
    Your API settings.
    Have you checked to see if they are correct?

    Posted via the CrackBerry App for Android
    11-16-15 06:42 PM
  11. woodsfloyd's Avatar
    All correct

    Posted via CB10
    11-16-15 07:09 PM
  12. shawnreum's Avatar
    Did you reset APN?

    Posted via the CrackBerry App for Android
    11-16-15 07:13 PM
  13. shawnreum's Avatar
    Other than that, all I can think of is bad SIM card.

    Good luck with it, that's all I have.

    Posted via the CrackBerry App for Android
    11-16-15 07:15 PM
  14. andy957's Avatar
    My BlackBerry Passport is nearly 13 months old but now won't send or receive calls or txt,, it does everything else and was a great phone till this happened, I done a back-up and security wipe but still no calls or txt, anyone had this sort of problem I'm in the UK Scotland thanks Allan

    Posted via CB10
    Sometimes I feel like hardware manufacturers program a device (doesn't matter phone, computer, dishwasher, car etc.) to break on the 366th day after warranty activation.
    11-16-15 11:02 PM
  15. woodsfloyd's Avatar
    Yes that's what I think

    Posted via CB10
    11-17-15 12:29 PM

Similar Threads

  1. so no screen protectors fit the priv?
    By Luke Congreve in forum BlackBerry Priv
    Replies: 65
    Last Post: 07-15-16, 09:15 AM
  2. Replies: 7
    Last Post: 11-15-15, 09:16 PM
  3. Just love it or say nothing
    By datatrover in forum BlackBerry Priv
    Replies: 16
    Last Post: 11-14-15, 08:02 PM
LINK TO POST COPIED TO CLIPBOARD