1. prplhze2000's Avatar
    My new SE doesn't detect any bluetooth devices. Earpiece, soundbar, speaker. AT&T passport had no problems doing so. Any suggestions?

    Model is 100-4. Thanks.

    Posted via CB10
    06-27-16 09:24 AM
  2. Dunt Dunt Dunt's Avatar
    I'd use BBVE to test the Bluetooth.

    Might do a wipe and test again just to make sure. But it's possible you just have a bad Passport.
    06-27-16 09:32 AM
  3. prplhze2000's Avatar
    Failed VE test.
    But I haven't taken it in yet to get activated. Doing that tomorrow. I like to get on WiFi and set everything up such as apps, emails, and passwords before I switch over. However, I've used my other BlackBerry phones on Bluetooth when they weren't activated with no problem.
    Posted via CB10
    06-27-16 09:36 AM
  4. vdub_15's Avatar
    I have a similar problem. Mine connect but randomly disconnects, or won't answer calls, very annoying. I stopped using it cause it was impossible to not miss 5-10 calls a day.

    I though about doing a wipe. Let me know what works for you if you get it figured out.

    What is this BBVE? How can I test the bluetooth?

    Posted via CB10
    06-28-16 06:38 PM
  5. prplhze2000's Avatar
    I got it on Amazon Prime so I sent it back and got refund. Ordered one from Shop BlackBerry. Waiting for it to come in.

    Posted via CB10
    06-28-16 06:56 PM

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