1. dannykavs's Avatar
    How many other pp users have had their proximity sensor stop working after the latest 10.3.2 update? Whenever I make a call and bring the phone to my ear the screen doesn't switch off I have to manually click the power button to switch the screen off and then click it again just so I can access the hangup button on the screen.

    What a bummer! Happy with the rest of the update though.

    Posted via CB10
    07-26-15 06:26 PM
  2. RoseBud68's Avatar
    Not an issue for me after the update. Have you tried a hard reset?
    07-26-15 06:39 PM
  3. paulwallace1234's Avatar
    Join the club, 10.3.1 did that to my z10
    07-26-15 06:56 PM
  4. conite's Avatar
    How many other pp users have had their proximity sensor stop working after the latest 10.3.2 update? Whenever I make a call and bring the phone to my ear the screen doesn't switch off I have to manually click the power button to switch the screen off and then click it again just so I can access the hangup button on the screen.

    What a bummer! Happy with the rest of the update though.

    Posted via CB10
    What do you mean by "latest"?

    Z30STA100-5/10.3.2.2339
    07-26-15 07:00 PM
  5. hybrid1976's Avatar
    I've had all kinds of issues since getting the update. Mainly, my Web browser freezes up and phone reboots itself randomly. I've done hard resets and still no fix. Only thing I haven't tried is wiping the phone and reloading EVERYTHING.

    Posted via CB10
    07-26-15 07:15 PM
  6. dannykavs's Avatar
    What do you mean by "latest"?

    Z30STA100-5/10.3.2.2339
    I've tried a variety of the 10.3.2 leaks and none of them have solved my problem. I'm using whatever official version Telus has pushed to its users. (sorry to lazy to go grab my phone from the charger to check it lol)
    07-27-15 05:56 PM
  7. conite's Avatar
    I've tried a variety of the 10.3.2 leaks and none of them have solved my problem. I'm using whatever official version Telus has pushed to its users. (sorry to lazy to go grab my phone from the charger to check it lol)
    The light and proximity sensors on the Passport have been fixed for the vast majority of people with 2252/2339.

    Maybe a clean install is in order if you continue to have issues.

    Z30STA100-5/10.3.2.2339
    07-27-15 08:30 PM
  8. dannykavs's Avatar
    The light and proximity sensors on the Passport have been fixed for the vast majority of people with 2252/2339.

    Maybe a clean install is in order if you continue to have issues.

    Z30STA100-5/10.3.2.2339
    If by clean install you mean running an autoloader, I've done that with no success.

    Maybe its time to run to my local Telus store and ask for a replacement device under warranty.
    07-28-15 01:49 PM
  9. conite's Avatar
    If by clean install you mean running an autoloader, I've done that with no success.

    Maybe its time to run to my local Telus store and ask for a replacement device under warranty.
    Agreed. Good luck!

    Z30STA100-5/10.3.2.2339
    07-28-15 01:58 PM

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