1. Vitalissia's Avatar
    Hi !
    First time I use this kind of website. I have a Blackberry passport.
    My network in 4G, 3G or H+ always well fonctioned except few days ago. No clue of anything change that, so I come here. It said " no connexion network". I try some things but it didn't work.
    My Gps lost the connexion server too and can't work ever since 2 week, I don't know why.

    Do you have an idea ? It's because of the lack of update ? Do I have to change my phone ? No one in Orange shop could help me. I am really worried
    07-23-17 06:18 AM
  2. shawnreum's Avatar
    First do soft reset...by pressing volume up and down buttons until the phone powers off and back on.

    If that doesn't work, than try a factory reset.

    Once you've gone thru those steps come back.

    Posted via CB10
    07-23-17 07:35 AM

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