1. mad_orsi's Avatar
    Hello everybody. I recently repaired a passport in a repair shop after a serious water damage. Everything went fine until now that is requiring the unlocking code. I already typed in the code and it says wrong code. I dont understand why since I never changed the device code. I have only 5 attempts left. Can anybody help me how to unlock the device? And what happen if I cant unlock the device? Would I be able to open it even after the wipe that happens automatically after? Any help would be appreciated! Thanks for reading!
    06-30-17 07:42 AM
  2. tegar ramadhanu kariadinata's Avatar
    Hello everybody. I recently repaired a passport in a repair shop after a serious water damage. Everything went fine until now that is requiring the unlocking code. I already typed in the code and it says wrong code. I dont understand why since I never changed the device code. I have only 5 attempts left. Can anybody help me how to unlock the device? And what happen if I cant unlock the device? Would I be able to open it even after the wipe that happens automatically after? Any help would be appreciated! Thanks for reading!
    do you turn on blackberry protect?
    is this code to open screen menu?

     Passport SE - SQW-100-4 / 10.3.3.2163
    06-30-17 07:52 AM
  3. jdesignz's Avatar
    Reload
    06-30-17 07:56 AM
  4. mad_orsi's Avatar
    do you turn on blackberry protect?
    is this code to open screen menu?

     Passport SE - SQW-100-4 / 10.3.3.2163
    Yeah, blackberry protect was on when the device ended up on water and then I coudnt open it anymore, now is asking for the code to open screen menu like u said and the only code that I have for the device is not working
    06-30-17 08:02 AM
  5. tegar ramadhanu kariadinata's Avatar
    Yeah, blackberry protect was on when the device ended up on water and then I coudnt open it anymore, now is asking for the code to open screen menu like u said and the only code that I have for the device is not working
    if your blackberry protect is on and you cant unlock or you forgot the password, you have to go blackberry service center to unlock your blackberry ID /protect.

    but if you still know the blackberry protect password although your screen lock never know the password, you can fill it until 10times, it will wipe itself after it. but your datas will lost.


     Passport SE - SQW-100-4 / 10.3.3.2163
    06-30-17 08:14 AM
  6. mad_orsi's Avatar
    if your blackberry protect is on and you cant unlock or you forgot the password, you have to go blackberry service center to unlock your blackberry ID /protect.

    but if you still know the blackberry protect password although your screen lock never know the password, you can fill it until 10times, it will wipe itself after it. but your datas will lost.


     Passport SE - SQW-100-4 / 10.3.3.2163
    Finally I unlocked it with the same code, I dont know why It didn't accept the code before but now I managed to unlock it with the same code, seems weird but anyway its unlocked now and running great. Thanks
    06-30-17 08:35 AM
  7. tegar ramadhanu kariadinata's Avatar
    Finally I unlocked it with the same code, I dont know why It didn't accept the code before but now I managed to unlock it with the same code, seems weird but anyway its unlocked now and running great. Thanks
    nice sound, i think you wrong input codes. but i happy to hear that. nice day

     Passport SE - SQW-100-4 / 10.3.3.2163
    06-30-17 08:57 AM
  8. mad_orsi's Avatar
    nice sound, i think you wrong input codes. but i happy to hear that. nice day

     Passport SE - SQW-100-4 / 10.3.3.2163
    Maybe, dont know how but thank god I managed to unlock it. Thanks
    06-30-17 09:34 AM

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