Need help please....Passport won't boot up
Hi all..this morning at work I was replying to an email and my Passport rebooted itself for some unknown reason! It rebooted itself, the squarcle came up and it went all the way through the process but it is stuck at 100% and it wont boot any further. I tried turning the phone off and when it boots up again it goes all the way up to 100% and stays there. I did a hard reboot by pushing the two volume buttons...no luck. I removed the SIM card and tried rebooting...no luck. I let the battery die and just charged it up again and still same issue...Anyone else have or come across this issue???? I had to fire up my old Q10, man what a difference, that screen/keyboard is way to small for me now. ANY help on the PASSPORT would be greatly appreciated....HELP...lost without my Passport