Need help once again...another problem with my Passport
Hi guys..need some assistance again. Bought the Passport about 5 weeks ago, my first issue was that all calls were going to Voicemail, finally found a work around and got that solved. Last week, my phone crashed, as I posted, and was stuck in a continuous reboot loop. Had to do a reload of the OS yesterday. I was without my phone for 5 days as I was out of the office when my phone crashed! Yesterday I get back to my office computer and BB Link is totally erased, gone from my computer. I run a home based business with only two computer and no, no one was at my computers. I go to install my backed up Passport files, which I back up about every 5 days, and BB Link and the backed up files a gone, no where to be found. I do have a 10 day old copy backed up on my Surface Pro 2 at home on BB Link but at another problem. I tried to re-install that copy last night and guess what, BB Link won't install my back up copy. Can anyone help PLEASE, I am so frustrated with this phone. Don't get me wrong I love the screeen size and keyboard size but with all the software issues I have been having with this phone I honestly can't recommend this phone any longer. It's been one software issue after another and no I have not installed any leaked OS versions and no I haven't downloaded anything from the Amazon App store. I use my phone for work and I use my Surface Pro 2 for watching movies and such, my Passport is a work phone. Sorry for the long post but I need help getting my last back up copy installed, if I can't get it installed it means I have lost at least 50 vital phone numbers/contacts and an equal number of appointments/meetings. I back up every 5 days or so, backing up is something I always do. HELP PLEASE getting my back up copy on my Surface PRO 2 reinstalled on my Passport and thanks everyone in advance! Last night I was thinking to myself, "I am starting to hate this phone due to all the software issues." Please help me restore some faith in this phone!!