1. rcranz's Avatar
    I would like to prompt for a password any time my Passport is turned on. I did select a device password. I also toggled the option for "Allow Power/Lock Key to Unlock Device". This did not help.

    Can anyone explain to me how to password protect my Passport? Isn't the lock screen supposed to prompt for a password? I would like my phone to ask for a password any time it is turned on with the power switch or if someone swipes upward from the bottom of the screen.

    Thanks.
    09-23-15 06:02 AM
  2. baarn's Avatar
    System settings app, security and privacy, device password.
    Add a device password and, if you want, a picture password.
    09-23-15 07:04 AM
  3. rcranz's Avatar
    System settings app, security and privacy, device password.
    Add a device password and, if you want, a picture password.
    I already chose a device password. I even added the picture password just now. However, every time I start my device (either with the power button or the upwards swipe) I still do NOT see any passport prompts. Anybody can get in and use any of my apps or whatever.

    What now?
    09-23-15 07:12 AM
  4. yyz321's Avatar
    Under "Device Password" check the screen lock time? Shorten the time if it's taking too long to lock. I personally have mine set to 2 min.

    Posted via CB10
    rcranz and baarn like this.
    09-23-15 07:12 AM
  5. baarn's Avatar
    I already chose a device password.
    Sorry, somehow managed to miss that in your original post.

    If the timeout suggestion doesn't work, then try a device reset - hold the up and down volume buttons down for about 20 seconds. Maybe that kicks it back into action.
    rcranz likes this.
    09-23-15 07:19 AM
  6. rcranz's Avatar
    That's was it. I had it set at 30 minutes on the lock time.

    Thank you yyz321 and baarn!
    09-23-15 07:27 AM
  7. robsteve's Avatar
    To lock the Passport, hold down the power button for three seconds and choose the lock icon. Another option is to press the k key when in the home screen.

    Posted via CB10
    rcranz likes this.
    09-23-15 07:27 AM

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