1. CrackBerry Question's Avatar
    After a bbm update prompt, mail program would not work and contacts were gone. Tried restarting and phone has been stuck on the finalizing device setup screen since. Any help would be greatly appreciated.
    06-30-15 08:19 PM
  2. Lostboy5151's Avatar
    Hold down the button (on top) for as long as it takes till you get the red light and it'll complete setup!
    07-01-15 12:31 AM

Similar Threads

  1. CIBC Mobile Payment App now available on Passport (Finally!)
    By nward2010 in forum BlackBerry Passport
    Replies: 16
    Last Post: 09-08-15, 05:54 AM
  2. Spilled Red Bull on My Phone!!!!
    By TJ Strozier in forum BlackBerry Classic
    Replies: 40
    Last Post: 07-15-15, 05:05 AM
  3. Can I take the Sim from a IPhone 4s and put into the Passport?
    By texn884 in forum BlackBerry Passport
    Replies: 36
    Last Post: 07-02-15, 02:15 PM
  4. Does SQUARE work on BB10 Devices?
    By skinnydevil in forum BlackBerry 10 OS
    Replies: 10
    Last Post: 07-01-15, 02:06 AM
  5. Is there any version of SnapChat that works on the passport?
    By CrackBerry Question in forum Ask a Question
    Replies: 3
    Last Post: 06-30-15, 06:25 PM