1. CrackBerry Question's Avatar
    I plugged in my Passport to my computer to download some video's I took and it asked for my password. I entered a few passwords I had used and it locked after 5 attempts and now no matter what I do I cannot enter any passwords. I tried turning it off and restarting and same thing it is locked. HELP?
    07-14-15 09:07 PM
  2. diegonei's Avatar
    I am guessing it is saying "type blackberry" now...

    Once you do, it will allow you to enter 5 more password before wiping. I suggest you take a 20 minutes break and not think about something else, so when you come back to the device, you have a fresh mind and can see what you were doing wrong (no capital letter maybe?) for the device to refuse the password.
    07-14-15 09:13 PM

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