1. Blackberryblade's Avatar
    Guys,

    When I first got my passport the keyboard was amazing. Now the buttons ert sdf are becoming a lot less clicky making it much harder to type. I purchased the pp in Feb.

    Should I be sending this in for repair? Do I wait it out?

    Thanks

    Posted via BlackBerry Passport
    06-15-15 11:26 PM
  2. yamahammer's Avatar
    Of course you should send it back for warranty repair. End of thread.

    Passport SQW 100-1 OS 10.3.2.798
    06-15-15 11:37 PM
  3. Blackberryblade's Avatar
    Haha love that answer.

    Posted via BlackBerry Passport
    06-15-15 11:41 PM
  4. anon9347040's Avatar
    Three words that should never be spoken when it comes to hardware defects and warranty service: wait it out.

    Absolutely not. Yamahammer said it perfectly. Get your device fixed.

    -- Passport, Virgin Mobile (Toronto)
    06-16-15 05:05 AM
  5. javan123's Avatar
    Yes, they are right. Get it fixed. The EXACT same thing happened to me.

    It was cool because my girl has the exact same phone and I was easily able to discern the differences in keyboard in hers and mine. I got a new phone from ATT 2 days later - but alas, that one had a scratch on the back and had something rattling around inside the phone (wtf?) - so then I called back, another phone was on my doorstep the next day, and...phone number 3 works great!

    Ha. Sucks it took 3 tries but I'm happy now

    Until it happens again..
    06-16-15 10:58 AM
  6. ChrisAmbrose's Avatar
    Have you tried turning it off and on again?

    PassportSQW100-1/10.3.2.2204
    06-16-15 02:16 PM
  7. guygardner73's Avatar
    Have you tried turning it off and on again?

    PassportSQW100-1/10.3.2.2204
    Hahahahahahahaha!

    PassportSQW100-1/10.3.1.2576 O2 UK
    06-16-15 02:42 PM

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