1. ADBS's Avatar
    Hi Board,

    Please help!

    My passport is playing music out loud even though I have the earphones plugged in! Nightmare.

    The earphones work on my computer and other devices so I know they definitely work.

    Any master resets or reboots I could do or is there a fix for this? It was working last night.

    Thank you
    12-18-14 02:42 AM
  2. howarmat's Avatar
    do you have any sounds playing via the headphones or nothing at all?
    12-25-14 08:25 AM
  3. jigm's Avatar
    Happened to mine. Restarted by holding down power button for ~10sec. fixed hasn't happened again.

    Posted via CB10
    12-25-14 08:45 AM
  4. q10newguy's Avatar
    Try running Virtual Expert and see if the device recognizes when headphones are plugged in

    Posted via CB10
    12-25-14 09:21 AM
  5. timd28's Avatar
    There may be something in the earphone hole that is preventing them from fully going in. Try blowing in there with some compressed air and then try again. Had a piece of lint stuck in there on another phone and had the same problem.

    Posted via CB10
    12-25-14 09:35 AM
  6. anon(870071)'s Avatar
    Hi Board,

    Please help!

    My passport is playing music out loud even though I have the earphones plugged in! Nightmare.

    The earphones work on my computer and other devices so I know they definitely work.

    Any master resets or reboots I could do or is there a fix for this? It was working last night.

    Thank you
    If encountered this whenever third party eq apps were installed. Neutron music app did this to me. Strangely I've also had this happen with my 1st pair of urbeats, and one day crapped out.

    Posted via the CrackBerry App for Android side loaded on the Passport!
    12-25-14 05:21 PM

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