04-27-16 05:32 PM
27 12
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  1. BabaOloja's Avatar
    Posted via CB10
    04-21-16 01:55 PM
  2. BabaOloja's Avatar
    Pls help guys.....my BlackBerry Passport SE heats up and battery drains down quickly and I have had it for 3 months pls Help.
    My BlackBerry Passport Silver Edition heats up since day one and battery drains down quickly and I h-img_20160421_194122.png

    Posted via CB10
    04-21-16 02:11 PM
  3. Dunt Dunt Dunt's Avatar
    You waited 3 months with this issue and now you're in a hurry?

    If it has been an issue from day one, then it could be a hardware issues.

    Using Device Manager should show what might be using CPU or Battery the most. Deleting apps or accounts can sometimes help.


    Best solution might be to simply reload the os... and start over. Test the phone without any apps or any accounts. If all is good, slowly add these and see if the problem develops again.

    If the problem remains after reloading the most current OS... probable have a bad phone. Return it if under warranty. If not under warranty, you could consider checking connections to the batter and the board, and possible replacing the battery....
    RoseBud68 likes this.
    04-21-16 02:19 PM
  4. BabaOloja's Avatar
    Thanks bro,but how do I reload the OS? Kindly help me with steps onn how to get this done without issues. Thanks again

    Posted via CB10
    04-21-16 02:30 PM
  5. Stomps01's Avatar
    In link click on preferences(I think) at top right then you will see option to do an OS reload. Make sure you do a backup first. Also make sure you have room on your computer for the file.

    Posted via CB10
    04-21-16 04:49 PM
  6. BabaOloja's Avatar
    Thanks bro,but I read somewhere that when reloading the OS that the process gets stock on 99% for days and therefore they had to abort the process. I can't quite remember how they bypassed that process to eventually reloading the OS.

    Kindly help with precision on how to do this without any hitches. Thanks

    Posted via CB10
    04-22-16 02:36 AM
  7. RoseBud68's Avatar
    It's only when a security wipe is done that it gets stock. You are just loaded the OS. Either why you waited to long to fix this issue.


    Posted via CB10
    04-22-16 07:40 AM
  8. BabaOloja's Avatar
    Help!!!!!!!!!!!!!!!

    Posted via CB10
    04-23-16 03:02 AM
  9. BabaOloja's Avatar
    ?

    Posted via CB10
    04-23-16 09:51 AM
  10. RoseBud68's Avatar
    Help!!!!!!!!!!!!!!!

    Posted via CB10
    ?

    Posted via CB10
    Go to your PC/ open BB Link/ plug phone to PC using the USB that came with it/ Reload OS.
    04-23-16 10:14 AM
  11. BabaOloja's Avatar
    Thanks a lot people....wld try it when I get home

    Posted via CB10
    04-24-16 05:31 AM
  12. Thanh Phu's Avatar
    Dear brother, you should first learn how to load the OS to PP by Sachesi and load 02 attached files in current OS, it will resolve your problem. The problem is the platform of android run-time in latest BB OS has problem, the 02 files will replace them and your battery will be longer much. I had the same problem and fixed now. Here your links:
    http://cdn.fs.sl.blackberry.com/fs/....-v7+signed.bar
    http://cdn.fs.sl.blackberry.com/fs/....-v7+signed.bar
    Last edited by Thanh Phu; 04-25-16 at 02:19 AM.
    04-25-16 02:07 AM
  13. BabaOloja's Avatar
    Really?

    Posted via CB10
    04-25-16 02:26 AM
  14. BabaOloja's Avatar
    Thanh Phu your link isn't working bro.....you may want to check it again maybe there is a typo error

    Posted via CB10
    04-25-16 02:29 AM
  15. BabaOloja's Avatar
    Hmmmm....baffling

    Posted via CB10
    04-25-16 08:34 AM
  16. Thanh Phu's Avatar
    I tested the links, BlackBerry has removed items from server, I will try to upload files to some host and send you later, or you could try to download debrick OS and have these files.
    04-25-16 12:52 PM
  17. BabaOloja's Avatar
    Wow!

    Posted via CB10
    04-25-16 01:29 PM
  18. wildsau666's Avatar
    Please try providing a link. I am also looking for a solution for this issue.
    04-25-16 06:05 PM
  19. wasalph's Avatar
    Dear brother, you should first learn how to load the OS to PP by Sachesi and load 02 attached files in current OS, it will resolve your problem. The problem is the platform of android run-time in latest BB OS has problem, the 02 files will replace them and your battery will be longer much. I had the same problem and fixed now. Here your links:
    http://cdn.fs.sl.blackberry.com/fs/....-v7+signed.bar
    http://cdn.fs.sl.blackberry.com/fs/....-v7+signed.bar
    Both links invalid...

    BlackBerry Passport Black
    04-26-16 05:27 AM
  20. BabaOloja's Avatar
    Yeah....very invalid links...any other suggestions?

    Posted via CB10
    04-27-16 01:25 AM
  21. BabaOloja's Avatar
    Help!!!!!!

    Posted via CB10
    04-27-16 09:23 AM
  22. ianthow's Avatar
    Have you tried restarting your phone?
    04-27-16 09:32 AM
  23. BabaOloja's Avatar
    Countless times

    Posted via CB10
    04-27-16 09:58 AM
  24. ianthow's Avatar
    Countless times

    Posted via CB10
    Long press power button?
    04-27-16 10:17 AM
  25. BerrySoul's Avatar
    Reload the Os using the BlackBerry Link software using ur PC. Attach ur phone to ur pc with the usb cable, open BB link and in the software there is a option to reload the Os to its factory settings. This is the safest option to do. I have done it once, and it worked for me.

    Posted via CB10
    04-27-16 10:26 AM
27 12

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