1. EveiAmi's Avatar
    Anyone please help me how to fix my BB Passport coz all the apps not opening including the text messages and contacts as in everything. Whenever I tried to open any app, it goes back to the home screen.

    Please let me know any solution that my data will not loss.

    Thanks a lot!
    10-29-16 12:47 PM
  2. cbvinh's Avatar
    Have you done all the usual debugging steps, like:

    - reset the phone via holding down both volume up/down until the phone reboots, about 20 secs?
    - turn the phone off, then on?
    10-29-16 08:29 PM
  3. moonhacker's Avatar
    At the very least turn off/on. Sometimes my Passport acts buggy but I rarely ever turn it off. When that happens I turn it off and then back on it's good for another month.
    10-31-16 11:26 AM

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