1. John Abraham6's Avatar
    My BB passport shows error like www.bberror.com/bb10-0020. I tried to change the battery also still I got the same result, please help me to find the solution.I don't want to lose my BB. Hope that will get the answer soon.
    09-14-20 01:27 PM
  2. brookie229's Avatar
    My BB passport shows error like www.bberror.com/bb10-0020. I tried to change the battery also still I got the same result, please help me to find the solution.I don't want to lose my BB. Hope that will get the answer soon.
    That is definitely a bad battery error. Are you sure that you replaced the battery properly - recheck the connectors - make sure cables are all intact and connected etc. Maybe you bought a dud battery - make sure you plug your device in with a known, good adapter/cable and Leave it alone for overnight - try again. It could be that the replacement battery has run down over time (sat in a warehouse for 6 years etc). Try charging slowly with a weaker adapter (trickle charge). That's all I can think of right now.
    09-14-20 05:39 PM
  3. brookie229's Avatar
    Could also be that the battery connector is faulty/damaged which sometimes happen with a device drop. Requires soldering and needs a steady hand.
    09-14-20 05:48 PM

Similar Threads

  1. BB hub+ Inbox not working on Andriod 10, need alternative app.
    By leopardgirl in forum General BlackBerry News, Discussion & Rumors
    Replies: 23
    Last Post: Yesterday, 06:54 PM
  2. Blackberry classic "Unknown error" India
    By dhrBBclassic in forum BlackBerry Classic
    Replies: 9
    Last Post: 09-15-20, 12:56 AM
  3. Replies: 7
    Last Post: 09-14-20, 01:57 PM
  4. Blackberry Passport flashing red light not turning ON
    By Snowntando in forum Ask a Question
    Replies: 1
    Last Post: 09-11-20, 09:38 PM
  5. How can I fix blackberry passport as a:0x000000a2
    By BRIAN Ceyan in forum BlackBerry Passport
    Replies: 2
    Last Post: 09-11-20, 05:10 PM
LINK TO POST COPIED TO CLIPBOARD