1. texn884's Avatar
    HI All,

    I activated my ATT Passport with ATT this morning and right after I left I noticed when I get a text message it wont open to be able to read unless i hit the little arrow to read it in a preview pane at the top.

    I talked to ATT and they were totally useless and then after 3 hours on the phone and driving the whole time I asked the tech person could you get BlackBerry on the phone and talked to them for a hour and sent them a download of my phone system for them to see why the text app will not open.

    Any suggestions?
    IM on ATT OS
    08-12-15 08:52 PM
  2. o4liberty's Avatar
    Try re booting your device.

    Posted via CB10
    08-12-15 08:54 PM
  3. tw1g_007's Avatar
    If this problem persists consider getting a replacement device because it's definitely unusual.

     BlackBerry PP Silver Edition via CB10 (AT&T OS
    08-12-15 09:00 PM
  4. texn884's Avatar
    rebooted 4 times and BB will get back to me tomorrow i hope and they know i bought it second hand but its only 2.5 months old and said just send me a new one and they did not say no to it yet
    08-12-15 09:08 PM
  5. texn884's Avatar
    08-13-15 11:08 AM
  6. texn884's Avatar
    loaded the latest leak and fixed
    08-13-15 02:22 PM
  7. mad_mdx's Avatar
    The usual fix is to update or reload OS
    08-13-15 02:31 PM
  8. texn884's Avatar
    08-13-15 05:31 PM

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