05-30-15 08:34 AM
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  1. deadcowboy's Avatar
    deadcowboy
    What's the deal? I updated my OS on a brand new Passport and the lock screen camera quick launch icon disappeared. Is this a bug or a feature change? My updated Q10 still has it...

    Posted via CB10
    05-29-15 10:00 PM
  2. anon(9208252)'s Avatar
    anon(9208252)
    Try a hard reset to start.

    I'm here for the fun, it's just a phone
    05-29-15 10:06 PM
  3. deadcowboy's Avatar
    deadcowboy
    Originally Posted by WITHDRAWL
    Try a hard reset to start.

    I'm here for the fun, it's just a phone
    Nah, multiple resets. Both normal and battery pull. Just checking, guess I'll try a reinstall.

    Posted via CB10
    05-29-15 10:49 PM
  4. bhoqeem's Avatar
    bhoqeem
    Originally Posted by deadcowboy
    Nah, multiple resets. Both normal and battery pull. Just checking, guess I'll try a reinstall.

    Posted via CB10
    Battery pulling on passport? You're not trolling are you?

    BlackBerry Passport SQW100-1, v.10.3.2.680
    05-30-15 02:19 AM
  5. Zolti's Avatar
    Zolti
    Originally Posted by bhoqeem
    Battery pulling on passport? You're not trolling are you?

    BlackBerry Passport SQW100-1, v.10.3.2.680
    My guess, OP just posted in the wrong place.


    Sent from my iPhone using Tapatalk
    05-30-15 07:50 AM
  6. deadcowboy's Avatar
    deadcowboy
    Originally Posted by bhoqeem
    Battery pulling on passport? You're not trolling are you?

    BlackBerry Passport SQW100-1, v.10.3.2.680
    Holding the volume up and down buttons until reset simulates a battery pull. Not trolling.

    Posted via CB10
    05-30-15 08:04 AM
  7. Zolti's Avatar
    Zolti
    Never mind, I've been thinking about a physical battery pull too (and another handset).
    Maybe the reinstall will be the solution, as you stated.


    Sent from my iPhone using Tapatalk
    05-30-15 08:18 AM
  8. bhoqeem's Avatar
    bhoqeem
    Originally Posted by deadcowboy
    Holding the volume up and down buttons until reset simulates a battery pull. Not trolling.

    Posted via CB10
    IMHO, if that's what you meant, you should have elaborated, or said instead, "Do a hard reset by pressing and hold both of the volume buttons down." Or simply said, "Do a hard reset."

    Never mind, though.
    05-30-15 08:22 AM
  9. deadcowboy's Avatar
    deadcowboy
    Originally Posted by bhoqeem
    IMHO, if that's what you meant, you should have elaborated, or said instead, "Do a hard reset by pressing and hold both of the volume buttons down." Or simply said, "Do a hard reset."

    Never mind, though.
    : ) maybe so

    Still pretty weird that I don't have a camera button after the OTA update. Welp, this phone is getting returned due to hardware issues anyway. Probably just a bad update.

    Good lesson to folk that the large OTA updates aren't infallible and should maybe do a full install from BlackBerry Link. This is my first real issue with an OTA os update though.

    Posted via CB10
    05-30-15 08:34 AM
« Why can't we use scrooling with keyboard on 9gag? | Why can't my front camera be started- Passport? »

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