09-29-15 11:59 PM
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  1. gg bb's Avatar
    No glitches for a few days but suddenly this:

    In apps including browser and crackberry the top 5mm of screen becomes blank? And also touch screen unresponsive (in this top area) making it hard to post this response!

    Happening more and more could it be a bad app I installed this did not happen until yesterday? and now it does?

    Is this only me suffering this?


    List of glitches and problems on the Passport so far:-img_20141005_190519.png

    Edit note does not effect home screen so does not appear to be hardware?


    Posted via CB10
    Last edited by gg bb; 10-05-14 at 02:24 PM.
    10-05-14 01:14 PM
  2. anon(870071)'s Avatar
    Stereo headphones with up, down volume function does not work with this version of os. Ive tried urbeats, ajays 5, and nocs500 and the volume keys on the mic piece do not work.
    10-05-14 01:21 PM
  3. Ankit RS's Avatar
    Ha.

    Anyway, the power button isn't centered, which is annoying for now.

    Posted via CB10
    Assuming it's a very broad device, isn't it easier to reach with the existing position than it would have been if it were at the centre?

    Edit: apologies for spamming the thread. Late realisation.

    Posted via CB10
    10-05-14 01:31 PM
  4. gg bb's Avatar
    Now showing time and battery when should not, different version of same issue
    List of glitches and problems on the Passport so far:-img_20141005_193300.png

    Posted via CB10
    10-05-14 01:34 PM
  5. BCLoco's Avatar
    Do a hard reboot by either holding down power button or (better) holding down volume up and down keys. Either way, hold the chosen button(s) down until the screen showing loading progress starts. See if this fixes the glitch.

    EDIT: Just tried it, let go once you see the black screen w/ BlackBerry in white writing. Just keeps rebooting if you hold it longer. This is different from previous OS releases.

    Posted via PassportSQW100-1/10.3.0.1052 on CB10!
    10-05-14 01:46 PM
  6. vincenzio's Avatar
    When I unlock the phone, the picture password would show up after a flash of the main wallpaper. It doesn't seem normal, does it?
    10-05-14 02:05 PM
  7. gg bb's Avatar
    Do a hard reboot by either holding down power button or (better) holding down volume up and down keys. Either way, hold the chosen button(s) down until the screen showing loading progress starts. See if this fixes the glitch.

    EDIT: Just tried it, let go once you see the black screen w/ BlackBerry in white writing. Just keeps rebooting if you hold it longer. This is different from previous OS releases.

    Posted via PassportSQW100-1/10.3.0.1052 on CB10!
    If this is in response to me thanks, I did normal reboot but it came back after a while. Next time happens I'll try this method.

    Posted via CB10
    10-05-14 02:16 PM
  8. gg bb's Avatar
    Concerning position of power button, the pull to remove cover to hot swap sd card is centred it has to be.
    Placing the power button in the middle would mean you could accidentally reboot when trying to hot swap. The chosen position is well thought out.

    Posted via CB10
    10-05-14 02:22 PM
  9. deadcowboy's Avatar
    Concerning position of power button, the pull to remove cover to hot swap sd card is centred it has to be.
    Placing the power button in the middle would mean you could accidentally reboot when trying to hot swap. The chosen position is well thought out.

    Posted via CB10
    But the inclusion of the sim cover is not. It should have been a full back cover like the Z30 in order to accommodate the leather booklet case. Or it should have been like the Classic with iPhone-style pop-out trays.

    Posted with Passport via CB10
    10-05-14 02:38 PM
  10. uhscale's Avatar
    Following issues detected:

    Many times I get error from reading data on sdcard: unknown error 1
    So data can be run like video or music.
    Minutes later it works without something doing here.

    Noise cancelling in tmobile network issue my voice louder or volumes down.
    Not all the time.

    Android resize function did crash app.


    Posted via CB10
    10-05-14 06:14 PM
  11. BCLoco's Avatar
    Zoom in/out changes the viewing frame of the app, if it has problems with the Passport's specific screen resolution/radio. It requires a restart to work, hence force closing the app.
    No problems here. Maybe try another SD card. High quality SD card matters as the Passport outputs higher resolution photos and 1080p videos.

    I have the same problem with the Amazon Market App after I did the device transfer from my Z30. It worked before the transfer. Fixed it by downloading and reinstalling the App APK file from Amazon.
    I reseated it a few more times and it started working. Also reinstalled the apk files for amazon, instagram and google maps. Working great!

    Sent from my Passport using Tapatalk
    Following issues detected:

    Many times I get error from reading data on sdcard: unknown error 1
    So data can be run like video or music.
    Minutes later it works without something doing here.

    Noise cancelling in tmobile network issue my voice louder or volumes down.
    Not all the time.

    Android resize function did crash app.


    Posted via CB10
    Sorry if the multi-quotes got a little messy, but two of the three issues you mentioned have been covered in this thread. The SD card may or may not be the same problem, but the android app resizing is explained.
    10-05-14 08:00 PM
  12. Cobrajett's Avatar
    Random reboot today, noted in another thread.
    10-05-14 08:07 PM
  13. Media Warrior's Avatar
    List of glitches and problems on the Passport so far:-img_20141005_191317.png

    1 Contacts screen overlap
    2 small rubber seal near bottom of screen started to pull out. From swiping up with right thumb. Swapped phone at Andre's in Kamloops where I bought it.

    Posted via CB10
    10-05-14 09:24 PM
  14. rjedge54's Avatar
    It doesn't work on apple computers apparently
    It works on my 27" iMac at home and my MacBook Pro at work.


    Posted via CB10 on a PassportSQW100-1/10.3.0.1154
    10-05-14 09:35 PM
  15. irweezyy's Avatar
    My keyboard sometimes seems to have a mind of its own, and it usually starts when I use an android app and goes away after a few min of closing the android app.

    Posted via CB10
    10-05-14 09:49 PM
  16. jvinp's Avatar
    "Apps close randomly some times."

    That's incredibly insightful feedback.

    Posted via CB10
    10-05-14 10:05 PM
  17. footmatix's Avatar
    Restarted my phone. Suddenly my sim was not being recognized properly. Said 'Bell'... SIM not recognized or something like that. I'm with Telus. Got a Telus device. I suspect it was a network problem. Anyway, I rebooted again. All back to normal.
    10-05-14 10:13 PM
  18. dguy123's Avatar
    Deletes the search result on my Q10 but not the word typed previously. This is on Q10SQN100-3/10.3.0.1052. I.e;

    Search for contact, exit search and then type to go to search for a new contact and the last name searched is still there. Typing just adds to the end of it, slightly annoying.

    Q10SQN100-3/10.2.1.3175
    Are you closing the assistant or minimizing?
    If I close the assistant the search field is cleared.

    Posted via CB10
    10-05-14 10:35 PM
  19. BCLoco's Avatar
    Click image for larger version. 

Name:	IMG_20141005_191317.png 
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    1 Contacts screen overlap
    2 small rubber seal near bottom of screen started to pull out. From swiping up with right thumb. Swapped phone at Andre's in Kamloops where I bought it.

    Posted via CB10
    Check your font size. Factory set to 8, anything above this results in what you're seeing. You can still click the contact methods, just looks funny.
    10-05-14 10:36 PM
  20. vincenzio's Avatar
    My phone rebooted on its own today when I was writing a comment on a website. It looked like it froze and then just restarted after the screen went black for a second or two.
    10-06-14 08:02 AM
  21. Croberry1989's Avatar
    I can't afford it

    Posted via CB10
    Hail to that!! :-). Me neither. Please if anyone wants to sell it to me with affordable price. I want to buy it for the love if my life.

    Posted via CB10
    10-06-14 08:05 AM
  22. Hilton_K's Avatar
    Hit the "X" in upper right corner to clear all typed letters at once.

    CrackBerry Genius on Verizon Z10 on 10.3.0.1154
    Not ideal though. Type and go you could just type and not have to worry about deleting and touching the screen. Just a lot more efficient the old way.

    Q10SQN100-3/10.2.1.3175
    10-07-14 04:29 AM
  23. Tracey S1's Avatar
    Viberate on call App worked to start with. After a re-start it has stopped
    Me2 likes this.
    10-07-14 05:37 AM
  24. Media Warrior's Avatar
    Check your font size. Factory set to 8, anything above this results in what you're seeing. You can still click the contact methods, just looks funny.
    Thanks switched back to 8 from the 10 I used on Z30. Cleared up the mess, and it will be great when I can use the larger font and still be able to enjoy the clean frames

    Posted via CB10
    10-07-14 06:48 AM
  25. bmanchi's Avatar
    So my Passport arrived Thursday 9th and after trying it out for a few days and getting used to the new keyboard and size etc, I'm starting to really dig it.

    Only one problem that I've come across so far is that the phone will occasionally forget that there's an SD card inserted. I first noticed this when I received a text message and the notification had reverted to the stock original (I'd kept my custom tones on the SD card, now transferred onto the phone). On checking file manager, there was apparently no SD card present. After popping the card out and, the Passport then recognised it again.

    This has happened a few times, particularly on startup (I turn the phone off overnight) but it also occurs at random points during the day.

    Could it be a loose connection in the card tray? The card itself was previously in my Q10 for over a year with no problems.

    Posted via CB10
    10-12-14 11:57 PM
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