1. bcbobcat22's Avatar
    A small amount of water got into the phone thru the bottom - for a while the keyboard did not recognize the touch gestures and the physical keys will not work when pressed. After a hard reset the keyboard is back to recognizing touch but still does nothing when physical key is pressed. Anyone else have this problem? Any ideas?

    Posted via CB10
    05-11-15 07:44 AM
  2. Viet Ton's Avatar
    Try turning the phone off and let it dry for a day. I suggest you put the phone in a bag of rice for maximum dry effect

    Posted via my BlackBerry Passport - 10.3.1.2576
    05-11-15 08:16 AM
  3. islandp's Avatar
    Vacuum the keyboard
    05-11-15 08:28 AM
  4. bcbobcat22's Avatar
    Nothing working...Still when I press a key nothing happens, can't type anything except for using virtual keyboard. Any other ideas?

    Posted via CB10
    05-13-15 06:10 PM
  5. double_fault's Avatar
    I've read before that putting a wet phone in a bowl of rice will dry out the moisture. But I've never tried it.

    Posted via CB10
    05-13-15 10:36 PM
  6. oscar01mx's Avatar
    My family has serious problems getting away phones and water, I used the rice bag trick twice, after that both phones are still working.

    Posted via CB10
    05-13-15 10:51 PM
  7. RexdaleNap's Avatar
    Turn off and try light blow dry
    05-13-15 11:24 PM

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