1. Bernard Gauthier's Avatar
    Any ideas howvto fix my keyboard who is no longer touch sensistive?
    The typing works fine but cannot for example use it to scroll on a webpage.
    Thank you.

    PassportSQW100-1/10.3.2.2876
    02-02-16 06:16 AM
  2. Stomps01's Avatar
    Isn't there a setting somewhere to turn it on and off? Did you do a hard reset? OS reload?

    Posted via CB10
    02-02-16 06:30 AM
  3. Stomps01's Avatar
    Go to settings-language and input-touch enabled keyboard and make sure it is turned on

    Posted via CB10
    02-02-16 06:31 AM
  4. Bernard Gauthier's Avatar
    Thank you... not sure about settings. How do we do. A hard reset?


    PassportSQW100-1/10.3.2.2876
    02-02-16 06:31 AM
  5. Bernard Gauthier's Avatar
    Check settings and it is ON!

    PassportSQW100-1/10.3.2.2876
    02-02-16 06:33 AM
  6. Stomps01's Avatar
    Thank you... not sure about settings. How do we do. A hard reset?


    PassportSQW100-1/10.3.2.2876
    Hold in the up and down volume keys at the same time until the word BlackBerry shows on the screen. (approx 10-15 seconds)

    Posted via CB10
    02-02-16 06:33 AM
  7. Bernard Gauthier's Avatar
    Thank you!!!
    Hard reset fixed it!
    Your prompted helped is much appreciated!
    Merci.

    PassportSQW100-1/10.3.2.2876
    02-02-16 06:38 AM
  8. Stomps01's Avatar
    Thank you!!!
    Hard reset fixed it!
    Your prompted helped is much appreciated!
    Merci.

    PassportSQW100-1/10.3.2.2876
    Awesome! Glad to help!

    Posted via CB10
    02-02-16 06:42 AM

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