1. giper54's Avatar
    I purchased a used AT&T Passport and everything looked good and the phone easily updated to 10.3.2. The only issue I have is that in a dimly lit room the keyboard does not always light up or fluctuates from being lit to going dark. This happens about 50 percent of the time. Is this a software or hardware issue? Should I return the phone?
    06-27-15 08:30 AM
  2. igotaq's Avatar
    Which OS version?

    Posted via CB10
    06-27-15 08:48 AM
  3. giper54's Avatar
    AT&T 10.3.2 official update. 10.3.2.680 on a Passport sqw100-3
    06-27-15 09:25 AM
  4. igotaq's Avatar
    There were other reports in a leaked os too. Try the latest leak perhaps. It's a sw issue.

    Btw 2204 has some display issue. But if you decide to load a leak, try the one in this link
    http://forums.crackberry.com/showthread.php?t=1025067


    Posted via CB10
    06-27-15 04:44 PM
  5. coxon's Avatar
    I'm having the same issue. Half the time the keyboard does not light up in a dark room.
    PassportSQW100-1/10.3.2.680 Unlocked Official OS.



    Posted via CB10
    07-02-15 09:38 PM
  6. giper54's Avatar
    I'm having the same issue. Half the time the keyboard does not light up in a dark room.
    PassportSQW100-1/10.3.2.680 Unlocked Official OS.



    Posted via CB10
    Did this happen before you loaded 10.3.2.680?
    07-03-15 11:30 AM
  7. coxon's Avatar
    Not sure. New Passport and I did the update on Day 1. Noticed the bug about a week ago. Sometimes if I lock the device and unlock it using the U on the keyboard it returns to normal. Very odd.


    Posted via CB10
    07-03-15 06:32 PM

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