1. markmall's Avatar
    Is this a common issue? My PP ATT version won't light up the key board.

    Posted via CB10
    08-11-18 01:16 AM
  2. littlebuff's Avatar
    Yes, sometimes that happens due to probably a software failure, so a couple of hard reset may help. In some other cases it was loose contact between the sensor modules and the mainboard, or the glass windows got dirty. Thus the phone had to be opened up for cleaning or resetting the sensor modules. If those do not help, it could be the sensor itself and replacement is the only option.

    Posted via CB10
    08-11-18 03:10 AM
  3. ppeters914's Avatar
    IIRC, you reported other odd issues over the past month or so.

    Did you ever do a clean install with an autoloader?

    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.3216
    08-11-18 11:29 AM
  4. markmall's Avatar
    IIRC, you reported other odd issues over the past month or so.

    Did you ever do a clean install with an autoloader?

    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.3216
    I think this it. I've struggled to get Onenote to work on other phones but that is about it.

    Posted via CB10
    08-11-18 10:02 PM
  5. markmall's Avatar
    Yes, sometimes that happens due to probably a software failure, so a couple of hard reset may help. In some other cases it was loose contact between the sensor modules and the mainboard, or the glass windows got dirty. Thus the phone had to be opened up for cleaning or resetting the sensor modules. If those do not help, it could be the sensor itself and replacement is the only option.

    Posted via CB10
    Thanks! The hard resets worked.

    Posted via CB10
    08-12-18 02:13 AM

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