1. mfried0815's Avatar
    hi BlackBerry frieds,

    I finally got a passport after the z10 and z30.
    I have an issue with keyboard light which is reproducable in the following way: I just have to use the general search functiony, means typing something on my homescreen. bb10 looks then for mails, contacts etc. but the keyboard light is flickering.
    same issue when I set up a new mail account but this is usually only once or twice to be done.
    I have no keyboard light issues when browsing through the internet or using apps.

    anyone any idea how to fixy? or is it a general issue I have to cope withy?

    model: SQW100-1 running on BB10.3.1.1779
    set status back to factory defaults doesnt solve the problem.

    thanks and regards from Germany

    Posted via CB10
    05-07-15 12:17 PM
  2. Bravurag's Avatar
    Try BBEV app and check your sensors are working? If sensors passed the BBEV test and no sensor is faulty and still matter isn't resolved then try hard reboot by pressing volume up and down together for 5-6 seconds and device will reboot!

     Diplomatic Passport 
    05-07-15 12:21 PM

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