1. prince_1308's Avatar
    Is this an automated feature or does it have to be turned on automatically? It's dark right now and my keyboard isn't backlit

    Posted via CB10
    10-23-14 07:06 PM
  2. king benny's Avatar
    Try a reboot... that usually fixes the issue.

    Posted via CB10
    10-23-14 07:08 PM
  3. FrankIAm's Avatar
    Hold both volume buttons until the phone begins to reboot. It's a know software issue, sadly.

    People have said upgrading solves the problem, so you should try it.
    10-23-14 07:08 PM
  4. Sorg644's Avatar
    I remember I had this issue with my Q10 last year in the beginning. I never had this issue with my Passport but with my Q10 it was due to a weird App I downloaded. Maybe check any suspicious apps and delete one by one. Then reset your phone. Hope this helps! Loving my #BlackBerryPassport
    10-23-14 07:09 PM
  5. prince_1308's Avatar
    Sorry wasted yall's time... just got done rebooting and we're good! Loving this animal of a phone

    Posted via CB10
    10-23-14 07:10 PM

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