1. mic_x2's Avatar

    I've just bought a Passport Silver: when I opened the box I said "wow!".

    But I noticed that the keyboard backlight isn't uniform. The letters QAY on the left (german layout) are more lit, as you can see in the picture or here:


    Is my phone defective? Or is it quite common?

    I don't know if I should return the phone...

    Thank you for any suggestions!
    Attached Thumbnails Keyboard backlight isn't uniform - defective or quite common?-key_0.jpg   Keyboard backlight isn't uniform - defective or quite common?-key_2.jpg  
    Last edited by mic_x2; 10-14-17 at 08:01 AM.
    10-14-17 07:38 AM
  2. Pavelsan's Avatar
    Didn't notice until you pointed out. And I have also EU/German version.
    Don't see it as anything to complain about nor reason for return as defective keypad.

    Posted via CB10
    10-14-17 12:35 PM
  3. Moon_Man's Avatar
    Even if you would return it for warranty claim, they wouldn't accept it because this is the norm. Nothing wrong with the backlit, that's normal

    Posted with my  BlackBerry Passport SE™
    10-14-17 02:22 PM
  4. littlebuff's Avatar
    There are only a few leds behind which can not provide the same light intensity to all the keys. It's normal mate.

    Posted via CB10
    10-14-17 09:54 PM
  5. z10Jobe's Avatar
    Quite common. Mine isn't uniformly backlit either.

    Posted via CB10
    10-14-17 10:41 PM
  6. howsjau's Avatar
    Mine are fine.
    The closer I look it does seem that the side ones are brighter, but it could be the angle...
    When I cover external light sources with my hands and hold they keyboard closer to my eyes, they all seem lit perfectly fine.

    Could be a lighting trick... or whatever.

    If you can see the letters than who cares.

    I barely look at the keyboard anyways.

    Posted via CB10
    10-15-17 12:17 AM
  7. GeorgeF_Greece's Avatar
    My silver edition has the same issue. Never understood what the "fault" was. I have the same issue on my black passport too. But who cares..
    10-15-17 02:47 AM
  8. stlabrat's Avatar
    10-15-17 05:47 AM
  9. mic_x2's Avatar
    Thank you all!
    I don't have any experiences with keyboards (Leap has been my only Blackberry), so I preferred to ask you
    10-15-17 06:57 AM

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