1. cygnus 2112's Avatar
    Is there a way to turn on the keyboard backlight? My phone is almost impossible to use at bight because I can't see the keyboard. I've tried resetting the phone, and it will turn the light on but only for a minute or two.
    03-07-15 11:00 AM
  2. Spawn12's Avatar
    Could be your ambient light sensor is broken or not working. Right now my keyboard light is working and kb is lit up. Have you tried a hard reboot ie hold both up and down volume buttons together till the BlackBerry logo shows up, let go and let it boot up as normal.

    Also have u installed any android apps?? Could be one of them causing issues. Delete all of them then re-install them one by one till u find the culprit.


    Hope it works for u.

    Posted via CB10
    03-07-15 11:12 AM
  3. kolowosh's Avatar
    Had same issues. I just restart it. I think it's related with battery save mode of 10.3.1 releasem

    Posted via CB10
    03-07-15 01:01 PM
  4. Shitman79's Avatar
    My keyboard light hasn't stayed on for more than 15 minutes in I don't know how long. I have the latest update from Telus and that hasn't fixed anything. I have to do a hard reboot when I get tired of trying to type on the dark, but lately I've just given up.

    I was going to bring it back to have it serviced, but the more I read the more I realize this is a common issue and Blackberry is trying to fix it with another update.

    I also get the screen flickering from time to time. Basically I've had my Passport for three months and it's really making me worried about their future. I'm a hard core Blackberry fan and user, but these issues have really turned me off.



    Posted via CB10
    03-14-15 08:43 PM
  5. Stomps01's Avatar
    Run BlackBerry virtual expert and see if the light sensors are working like they should......

    Posted via CB10
    03-14-15 09:18 PM
  6. danp2000's Avatar
    I saw this on an earlier 10.3.1.xxxx build but, for me, the last few builds haven't exhibited any issues with the keyboard backlight.

    Working WIDE T-Mobile  вιaсĸвεггч Passport Autoloaded 10.3.1.2267 Sachesi Update to 10.3.1.2558
    03-15-15 06:58 PM

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