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10-23-19 10:36 PM
99 1234
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  1. conite's Avatar
    Is that the only way to backup onto an SD card on the Passport? Is there a non-paid way to do it? I'll pay for the service unless there is a free service to do the same.

    Posted via my Passport
    Nothing else I'm aware of that does nearly as much as Ultimate Backup.
    10-12-19 12:38 AM
  2. Crusader03's Avatar
    Nothing else I'm aware of that does nearly as much as Ultimate Backup.
    OK, good to go! Thanks,

    Posted via my Passport
    10-12-19 12:39 AM
  3. Ben xfg's Avatar
    OK, good to go! Thanks,

    Posted via my Passport
    The Device Switch app from BBW also has this feature - and it's free.

    Posted via CB10
    10-12-19 07:36 AM
  4. Crusader03's Avatar
    The Device Switch app from BBW also has this feature - and it's free.

    Posted via CB10
    Ah, ok. I'll check it out. Thanks,
    10-12-19 02:06 PM
  5. Crusader03's Avatar
    The Device Switch app from BBW also has this feature - and it's free.

    Posted via CB10
    Hey Ben. How do I backup to my SD card? I ran the program and can't find an option for Backup to SD card. Can you please provide the steps necessary? Thank you,

    Posted via my Passport
    10-12-19 06:38 PM
  6. Ben xfg's Avatar
    Hey Ben. How do I backup to my SD card? I ran the program and can't find an option for Backup to SD card. Can you please provide the steps necessary? Thank you,

    Posted via my Passport
    Open the app, tap 'Next', tap 'Backup to Media Card'.
    That's what I see on my device.

    Posted via CB10
    10-12-19 06:45 PM
  7. Crusader03's Avatar
    Open the app, tap 'Next', tap 'Backup to Media Card'.
    That's what I see on my device.

    Posted via CB10
    When I press next all I get is this. I then pick BB10 and press next. I then have tried selecting "New Devise" and "Old device" still no option for SD card that I can see, it just asks me to load Switch Devise on source. Just received an update 10.3.3.2137-img_20191012_1553018.jpegJust received an update 10.3.3.2137-img_20191012_1553160.jpeg
    Last edited by Crusader03; 10-12-19 at 10:10 PM.
    10-12-19 07:01 PM
  8. Ben xfg's Avatar
    When I press next all I get is this. I then pick BB10 and press next. I then have tried selecting "New Devise" and "Old device" still no option for SD card that I can see, it just asks me to load Switch Devise on source. Click image for larger version. 

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    Hi, sorry for the late reply. In your first screenshot there is a media card option just above the "Back" button.

    Posted via CB10
    Crusader03 likes this.
    10-13-19 07:33 AM
  9. Crusader03's Avatar
    Hi, sorry for the late reply. In your first screenshot there is a media card option just above the "Back" button.

    Posted via CB10
    Hahaha, Senior's moment! Thanks, I see it now!
    10-13-19 05:10 PM
  10. Ben xfg's Avatar
    Hahaha, Senior's moment! Thanks, I see it now!
    I just noticed if you disconnect your device from WiFi, you'll see a different screen after you hit Next.

    Posted via CB10
    10-13-19 07:16 PM
  11. archdenn's Avatar
    I would probably update to the latest (and likely last) OS: 10.3.3.3216. Because hey, why not?

    https://mega.nz/#!1NZ1SQBB!yL_ZV5UFz...1-Opwv7f6JCxhM

    Download and unzip to PC, plug in device, run the autoloader.

    Your device will be wiped in the process, so backup to the cloud or your SD card.
    Mr. Conite, I downloaded the link, extracted the file, plugged my device but it won't open and run. It says my PC can't run the app. Error.

    Will try to find it out today. Heheh. Thanks

    Posted via CB10
    10-17-19 08:09 AM
  12. conite's Avatar
    Mr. Conite, I downloaded the link, extracted the file, plugged my device but it won't open and run. It says my PC can't run the app. Error.

    Will try to find it out today. Heheh. Thanks

    Posted via CB10
    Download again. Are you sure it's not just a Windows security warning?
    10-17-19 08:11 AM
  13. archdenn's Avatar
    Download again. Are you sure it's not just a Windows security warning?
    Not the security warning.

    It says,

    This app can't run on your PC
    To find a version of your pc, check with the software publisher.



    Posted via CB10
    10-17-19 08:30 AM
  14. z10Jobe's Avatar
    I would probably update to the latest (and likely last) OS: 10.3.3.3216. Because hey, why not?

    https://mega.nz/#!1NZ1SQBB!yL_ZV5UFz...1-Opwv7f6JCxhM

    Download and unzip to PC, plug in device, run the autoloader.

    Your device will be wiped in the process, so backup to the cloud or your SD card.
    Conite, I have a new passport and wanted the latest os. So I downloaded the zip file, unzipped it, connected the passport via USB cable. Clicked on the .exe file...the window opened and then quickly shut and nothing happened...any ideas?

    Posted via CB10
    10-17-19 11:49 PM
  15. conite's Avatar
    Conite, I have a new passport and wanted the latest os. So I downloaded the zip file, unzipped it, connected the passport via USB cable. Clicked on the .exe file...the window opened and then quickly shut and nothing happened...any ideas?

    Posted via CB10
    Run the loader from a CMD screen so you can see what it says before closing the window.
    10-18-19 12:00 AM
  16. z10Jobe's Avatar
    Thanks for the quick response but what is a cmd screen?

    Posted via CB10
    10-18-19 01:20 AM
  17. conite's Avatar
    Thanks for the quick response but what is a cmd screen?

    Posted via CB10
    A DOS window.
    10-18-19 01:28 AM
  18. z10Jobe's Avatar
    In Windows 10?

    Posted via CB10
    10-18-19 08:40 AM
  19. conite's Avatar
    In Windows 10?

    Posted via CB10
    Yes. Just open a cmd window, or PowerShell window.
    10-18-19 08:52 AM
  20. joeldf's Avatar
    In Windows 10?

    Posted via CB10
    Open search, or Cortana, and start typing "cmd” or "command" and "Command Prompt" should show up. Click that, and a command prompt window will open. As Conite says, Power Shell should work too.

    It looks like the old DOS screen in a window, but of course, while DOS itself doesn't exist anymore, the command line interface is still available and useful.
    10-18-19 10:51 AM
  21. z10Jobe's Avatar
    Thanks guys. So just type the name of the .exe file and hit return like I was in DOS, like the good old days?

    Will do within the next couple of days and report on progress.

    Posted via CB10
    10-20-19 09:49 AM
  22. z10Jobe's Avatar
    Yes. Just open a cmd window, or PowerShell window.
    Hi Conite,

    The error message is 'Could not connect to Blackberry Device manager'.

    Any ideas?

    Posted via CB10
    10-21-19 11:01 PM
  23. conite's Avatar
    Hi Conite,

    The error message is 'Could not connect to Blackberry Device manager'.

    Any ideas?

    Posted via CB10
    Try another computer, port, or cable.
    10-21-19 11:37 PM
  24. z10Jobe's Avatar
    Try another computer, port, or cable.
    Thanks for the suggestions Conite.

    I tried all of the above, even on Windows 7 and 10 and keep getting the 'could not connect to Blackberry Device manager ' error.

    Could it be that I haven't finished the setup on the passport? It seems redundant to load 10.3.3.1435 (I think that it was A T and T branded) which is what the setup is suggesting.

    Any other ideas? Or should I just live with 1435?.. I would prefer the latest software.

    Posted via CB10
    10-23-19 12:49 PM
  25. conite's Avatar
    Thanks for the suggestions Conite.

    I tried all of the above, even on Windows 7 and 10 and keep getting the 'could not connect to Blackberry Device manager ' error.

    Could it be that I haven't finished the setup on the passport? It seems redundant to load 10.3.3.1435 (I think that it was A T and T branded) which is what the setup is suggesting.

    Any other ideas? Or should I just live with 1435?.. I would prefer the latest software.

    Posted via CB10
    I'm assuming you previously installed the driver portion of the BlackBerry Link package?
    10-23-19 12:50 PM
99 1234

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