[dalight13]

I bought a passport of launch day from shopbb directly and paid the full 699$ plus taxes..

Heard about the coupon code today and decided to call and try to get some of my money back..

To my BIG surprise it actually worked and they put back 174.75$ on my card just now hahaha

Thanks blackberry I love your service



Posted from my Canadian Passport

[dejanh]

No 'effing way. If my discount order does not go through I'm going to feel like a total ***. I paid $784 + $35 to unlock with Telus. Total $819 for an unlocked device. I doubt Telus would price match.

So everyone knows, how exactly did you request the discount/refund?

Posted via CB10

[dalight13]

Called shop BlackBerry and told them someone at BlackBerry told me about the discount code

Took 30 minutes and they gave it to me... had to talk to a supervisor too

Ohhh I think the last thing I mentioned was : would you rather see me return the phone and get a used one back and send me a new one or just give me a refund... also told her that I didn't care about paying for return shipping through the refund but they didn't charge me

Don't mention crackberry as they think it's from crackberry that you try to buy

Good luck

Posted from my Canadian Passport

[dejanh]

Sweet deal. Simply amazing.

Posted via CB10

[anon(1852343)]

Alot of calls about to happen! If you don't ask, you don't get!

Q10 with Telus on 10.3.1.396

[d.roc]

What number did you call?

Brought to you by...My sweet Passport

[altrax]

Can anyone else confirm success getting a partial refund on launch day ordered Passports? I don't care enough to fight with them on the phone but if they open the flood gates to allow partial refunds I guess it would be dumb not too

Posted via my BlackBerry Passport

[isaiahb]

What number did you call?

Brought to you by...My sweet Passport

(866) 957-0761

[ruhban]

I bought a passport of launch day from shopbb directly and paid the full 699$ plus taxes..

Heard about the coupon code today and decided to call and try to get some of my money back..

To my BIG surprise it actually worked and they put back 174.75$ on my card just now hahaha

Thanks blackberry I love your service



Posted from my Canadian Passport

What did you use to edit that picture?

Posted via CB10

[d.roc]

Thanks, I'm talking to them now. They said they will notify me by email if the partial refund is approved. I'll just keep calling if it's not.

Brought to you by...My sweet Passport

[RafiqK]

I just talked to them too and they said they will notify me by email if the partial refund is approved as well.

They also said that all back orders will be shipped out on the 6th

Posted via CB on my BlackBerry Z30

[d.roc]

Just got my partial refund of $149.75. Happy day. What's better than getting this phone is getting it cheaper.

Brought to you by...My sweet Passport

[Easy-G]

That's baller

Posted via CB10

[fastrx]

what was the coupon code?

[anon(1852343)]

Won't work any longer

Blackberry Passport on the TELUS network

[fastrx]

screw this

i just cancelled my vip order from the 4th

so they charged me full amount of US$750

never sent me a shipping email

i call shopblackberry and they tell me the phone was never shipped so i tell them i want to cancel the order. i hang up with them.

i get an email saying that the phone did ship and that they can't cancel.

i wait until last weds and call again and i tell them i haven't gotten shipping email. they tell me they are escalating to a higher dept and they will contact me in 2 days. i hang up with them

now i call back today and tell them that i haven't gotten a call back from the "higher ups" and they don't know why. so they said again i have to wait 2 days for a response. i tell them screw you and give me a refund because its obvious that the damn phone hasn't shipped.

now they said i should get a email in 2 days with a refund notice... not going to hold my breathe. jesus what a debacle this whole passport bs is. good thing i'm getting my tmobile iphone plus 128gb tmw

[SK122387]

Won't work any longer

Blackberry Passport on the TELUS network

I know the password doesn't work, but the refund via Digital River won't work either?

[SK122387]

I just called in and the customer service girl is putting in a request to the escalation department or something like that. She said to check my inbox in 1-3 days for a reply.

Not as good as getting it done in 30 minutes but at least it wasn't a NO.

[dejanh]

I just called in and the customer service girl is putting in a request to the escalation department or something like that. She said to check my inbox in 1-3 days for a reply.

Not as good as getting it done in 30 minutes but at least it wasn't a NO.

The "escalation" department seems to be a fantasy. I've had two tickets escalated so far in regards to my order and every time I'm told to wait 3 more days. 10 days later, I haven't heard from anyone.

[SlcCorrado]

What did you use to edit that picture?

Posted via CB10

I kinda want to know as well..

[d.roc]

I talked with them on the phone only once. All other communications were done over email. It took a week and a half but I got some money back. I'm super happy.

Brought to you by...My sweet Passport

[dalight13]

I used painter to do it

Check out Painter in BlackBerry World! You can find it at http://appworld.blackberry.com/webst...ntent/46330888

Posted from my Canadian Passport

[awindsr]

I used painter to do it

Check out Painter in BlackBerry World! You can find it at http://appworld.blackberry.com/webst...ntent/46330888

Posted from my Canadian Passport

Thanks for the info. Now I can cover my nipples up in all my selfies.
Take that perverts!
Dang, i feel liberated!


Posted via CB10

[SlcCorrado]

Thanks for the info. Now I can cover my nipples up in all my selfies.
Take that perverts!
Dang, i feel liberated!


Posted via CB10

Hahahaha

[Q10Bold]

Thanks for the info. Now I can cover my nipples up in all my selfies.
Take that perverts!
Dang, i feel liberated!


Posted via CB10

lol hehe