12-22-14 11:53 PM
51 123
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  1. mister2d's Avatar
    It started with a BlackBerry Passport and ended with the Vodafone manager threatening to punch my lights out

    Come back at six oclock when Im not wearing my uniform and say that, he said.
    This is one very good read. Very entertaining. The lengths people go to over gadgets is very intriguing these days.
    Soul_Est and BigAl_BB9900 like this.
    12-12-14 05:50 PM
  2. okanagan's Avatar
    I am using the Z30, and I can't read the damn page, the fonts ridiculous small, and the text not even auto wrap, can someone light me up so I can read it, thanks.

    Posted via CB10
    12-12-14 06:07 PM
  3. LoneStarRed's Avatar
    The Vodafone people at the store act just like govt employees.

    " I do not think that word means what you think it means. "
    user5240 likes this.
    12-12-14 06:13 PM
  4. dejanh's Avatar
    Doesn't really have much to do with the Passport but a good read nevertheless. I agree with his conclusion 100%. Everyone today feels that they never deserve to be admonished, no matter their behavior.
    j21jam6 and user5240 like this.
    12-12-14 06:20 PM
  5. DocDRM's Avatar
    Is an anorak one of those man dresses?

    Posted via CB10, Mostly from my Passport, occasionally my Z30
    12-12-14 06:21 PM
  6. Ducca683's Avatar
    "Politeness is the two way street...". We heard the story of one side, other have no chance of telling theirs. Not siding with any party involved, but every action instigate some kind of reaction...

    Passport is here just a innocent bystander ... collateral damage. Or maybe it is cause of this aggravating attack, as Vodafone don't really want to sell BlackBerry produced phones?!? Will be stupid, but there is so much stupidity in the world, it should not be a surprise to anyone...

    As for the article reading, open in Browser, then Reader mode...

    Posted via CB10
    Telespielstube and Joey Vajda like this.
    12-12-14 06:24 PM
  7. imcurved's Avatar
    Wow. Thanks for the story.

    PassportSQW100-1/10.3.0.1154
    12-12-14 06:34 PM
  8. Peter Johnson4's Avatar
    12-12-14 06:35 PM
  9. HafizZ10's Avatar
    Reading the article well using Z10 . Unfortunately this is the world we are living now. Pathetic rejects running the store with no interest of making the sale or even care about customers.

    Posted via CB10
    12-12-14 06:37 PM
  10. j21jam6's Avatar
    He didn't let us know if he will be trying another Vodafone store.

    Posted two-handed via Passport
    12-12-14 06:38 PM
  11. Peter Johnson4's Avatar
    That didn't work sorry. Try this -anyway just Google Howard Jacobson Independent Vodephone.

    http://www.independent.co.uk/voices/...t-9921700.html

    Posted via CB10
    12-12-14 06:39 PM
  12. sfor13thlegion's Avatar
    Just had a read of the author's bio:

    http://en.m.wikipedia.org/wiki/Howard_Jacobson

    This guy is an award winning author and NOT some scumbag tech analyst ****** ala BGR.

    BBRY need to Fed Ex a free Passport to him ASAP and thank him for standing up for consumers in this messed up world we live in.

    Vodafone need to fire or at the very least, retrain all those idiots ASAP, and hang their heads in shame.

    Posted via CB10
    12-12-14 07:27 PM
  13. VR6's Avatar
    It started with a BlackBerry Passport and ended with the Vodafone manager threatening to punch my lights out - Comment - Voices

    Anyway, I was curious about this mobile phone Id been reading about. The BlackBerry Passport. A giant of a phone that would be ideal, I thought, for a man with fading vision, stubby fingers and no interest in selfies. Its possible you can take a selfie with a BlackBerry Passport but its so heavy you wont be able to hold it up to your face long enough to strike a becoming pose. I should say it looks so heavy because so far I havent been able to lay hold of one. Indeed, it was in the hope of being able to do just that that I breezed, all innocence, into a Vodafone shop in the vicinity of Covent Garden. I wont be any more specific than that. Its not my intention to encourage copycat visits.

    Two assistants were talking to each other at the counter. They didnt look up or ask if they could help me. I found a BlackBerry Passport the size of War and Peace glued to a display table and enquired if they had one I could pick up. One of them shook his head. I wondered, in that case, how I could discover how heavy it was and what it felt like in my hand. The other shrugged and said I couldnt. How then, I wondered, did people discover if the phone was suitable to their needs. They buy it, the first assistant said.

    I thought I ought to be sure Id heard what Id heard. So youre telling me, I said, that in order to know whether you want to buy the phone you have to buy it? Yeah, one of them said. But we havent got any anyway, the other added.

    Theres a tide in the affairs of men, and all that. Swept on by that tide I approached the desk and expressed surprise at their way of doing business. I was a Vodafone customer and felt I had a right to expect a certain level of politeness, not to say helpfulness, from Vodafone staff. Were they here to sell phones or werent they?

    It was at this point that a third person, wearing some sort of anorak and sitting at a little table near the counter, told me not to shout. I told him I hadnt at any point raised my voice. I had expressed exasperation, which was not the same thing. Dont shout at my staff, he repeated, though the only person shouting was him.

    Since he had in this way declared himself to be a manager a sub-manager as it turned out but hadnt stood to address me, I sat to address him. If youd heard the tone in which your staff answered my enquiry, I said letting the idea of professional derogation hang in the air between us you would understand why I spoke to them as I did. They were rude, I let them know I didnt like it. I didnt shout.

    Get out of my face, he said, getting into mine.

    What happened next, how this led to that, how the two original men took turns to say, If you know whats good for you youll get out of this shop, how the third man threatened to call the police, how I told him to call who he liked, how after no policeman arrived I decided life was too short for this and rose to go still ignorant as to the configuration of the Blackberry Passport all this I will not trouble you with. But as a parting shot, because I felt the event needed a finale, I called the sub‑manager a clown. Whether hed trained to be a clown and failed, or whether his wife had run off with a clown, I had no way of ascertaining, but if hed been in my face before, he was out the other end of it now. He reared up from the chair in which hed all along been sitting. Come back at six oclock when Im not wearing my uniform and say that, he said.

    So there you have it: in the space of 10 minutes Id gone from making a modest enquiry about a phone to being threatened with having my lights punched out. And the cognitive scientist Stephen Pinker tells us that violence in civil society has declined.

    I wrote to Vodafones chief executive, thinking hed like to know. I was contacted with a number to ring, but it was just customer services the place you go to complain about your bill. They offered me 30 for my inconvenience. Just think, reader: if Id gone back to the store at six oclock and been knocked senseless by the sub‑manager, they might have offered me 50.

    Whether the person who made the offer believed me when I told him money wasnt the issue, and whether I should have believed him when he told me the case was being investigated, I dont know. But I am not living in suspense.

    There are several conclusions to be drawn from this, the more obvious, regarding the part faceless multinational companies play in raising social tension, I leave readers to draw for themselves. But we have reached a pretty pass when the surly, the disobliging and the downright rude believe they have a human right never to be admonished. Of course, no one should be abused, but a rebuke is not abuse. First we couldnt slap a child, then we couldnt tell him off. Now we cannot tell off anybody.

    Politeness is a two-way street. Well be sorry when the public, tired of being treated with contempt and held in queues when it complains, decides to pull the whole lot down.

    It started with a BlackBerry Passport and ended with the Vodafone manager threatening to punch my lights out - Comment - Voices - The Independent
    http://www.independent.co.uk/voices/...t-9921700.html

    Posted via CB10
    12-12-14 08:11 PM
  14. yvpan1's Avatar
    I am using the Z30, and I can't read the damn page, the fonts ridiculous small, and the text not even auto wrap, can someone light me up so I can read it, thanks.

    Posted via CB10
    get the reader mode... you should be able to read the whole article
    12-12-14 08:23 PM
  15. mister2d's Avatar
    Doesn't really have much to do with the Passport but a good read nevertheless. I agree with his conclusion 100%. Everyone today feels that they never deserve to be admonished, no matter their behavior.
    Unsure what you meant the article not having anything to do with the Passport. He went to go try the Passport out for himself before purchasing it. Then that's when all the madness ensued.
    12-12-14 08:44 PM
  16. GeoK's Avatar
    I'll offer him my passport.
    Shame it could have been any phone.
    The rudeness that he experienced is in no way to business.
    But alas, he too admits his fault in it all. Added to by his finale remark.
    12-12-14 08:57 PM
  17. calicocat2010's Avatar
    He should had just walked off when he realized that No one approached him to ask what he needed. But, if they had approached him and mocked BlackBerry, he still should had walked out. Most of the consumer public shame BlackBerry anyway and with their rude adolescent behavior they were probably Isheep.
    GeoK likes this.
    12-12-14 08:59 PM
  18. evodevo69's Avatar
    What a messed up story loll.

    Sounds like total rejects working at the store...

    "How do you know if you should buy it or not"

    "You buy it first"

    What loll

    #dirtythirty #naturalsound #CB10 #glassweave
    12-13-14 12:52 AM
  19. calicocat2010's Avatar
    What a messed up story loll.

    Sounds like total rejects working at the store...

    "How do you know if you should buy it or not"

    "You buy it first"

    What loll

    #dirtythirty #naturalsound #CB10 #glassweave
    LOL God I hope that's not their new tagline.
    12-13-14 12:55 AM
  20. BBjer's Avatar
    Is an anorak one of those man dresses?

    Posted via CB10, Mostly from my Passport, occasionally my Z30
    Just because the word is silly doesn't mean it's a silly man dress. Haha.

    Posted via CB10
    12-13-14 12:58 AM
  21. maxb1ack's Avatar
    I am using the Z30, and I can't read the damn page, the fonts ridiculous small, and the text not even auto wrap, can someone light me up so I can read it, thanks.

    Posted via CB10
    make use of reader mode?
    12-13-14 01:03 AM
  22. maxb1ack's Avatar
    It started with a BlackBerry Passport and ended with the Vodafone manager threatening to punch my lights out

    came here to post the link as well.. quite well written crackberry needs a writer with that twist in language


    This is one very good read. Very entertaining. The lengths people go to over gadgets is very intriguing these days.
    12-13-14 01:04 AM
  23. Publisher1963's Avatar
    This - which would have to be true, as it's in print and would therefore be subject to the libel laws - is an amazingly sad story on many levels. I have recently ceased all but one of my Vodafone accounts because of similarly poor customer service experiences, and because of their open dismissal of BlackBerry as a smartphone option.

    The irony is that when I was in a High Street Apple Store buying someone an Xmas present last week, I had my Z30 out. The serving assistant latched onto it straight away and ended up, after playing with it for around 5/6 minutes, saying he was going to "look into it a bit more"! He was very impressed with it (and my enthusiastic explanation of what it did so well), but also added that (a) he'd never even heard of, let alone seen the Z30 and (b) that he thought BlackBerry had gone bust!!!

    Posted via CB10... on my Z30 10.2.1 waiting for 10.3.x
    12-13-14 03:21 AM
  24. user5240's Avatar
    I am using the Z30, and I can't read the damn page, the fonts ridiculous small, and the text not even auto wrap, can someone light me up so I can read it, thanks.

    Posted via CB10
    Open in the browser and you use the reader.

    Posted via CB10
    12-13-14 04:28 AM
  25. bakron1's Avatar
    A good read and what surprises me is that I thought the object of any business selling a product is to SELL and not drive a potential customer out of the store.

    With employees and management with those kind of attitudes, it won't be long before you see that store listed in the bankruptcy column of the local newspaper.

    Sent from my lovely passport on T Mobile USA
    Steelsheen likes this.
    12-13-14 05:06 AM
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